Yohanne Z.
Operations Manager | Project Manager | OBM | Fractional COO
I own the gaps between your team's job descriptions. Part Fractional COO, part integrator, part project manager, I turn founder strategy into work that ships and build the systems that keep it shipping without you. $200K+ Client Revenue Generated | $620K Project Delivered | $7K Recovered in 60 Days | $100k+ earnings | 5K+ Hours. Need someone to take ownership of your operations and get things done without constant follow-up? I'm a Fractional COO, OBM and Project Manager who maps the gaps, owns the execution and builds the systems. "Anne came in hands-on and helped me start managing myself. I feel so clear right now about the vision. I've never had that kind of clarity before. Less fear, more momentum. I still get scared of stuff, but I'm still moving forward." "Anne is one of the people who straddle between very high-level strategy with me down to the nitty-gritty of checking email copy. She is professional, organized, efficient, and effective. She asks incisive questions, is fast to catch on to details, and communicates clearly. Great collaborator." "We have made more progress since you came on board than ever before. And honestly, if the rest of the organization functioned as well as you've tuned marketing execution, we would be in a very different spot. The value you bring is immeasurable." -- My Work, In Numbers $7K additional revenue in 60 days $200K+ generated for one client over 18 months 2 months to launch a project stalled for 8 months -- Projects stall in the gaps between people. Campaigns run for months with no definition of success. Revenue stays flat because the strategy never made it into the work. I fix that. I'm Yohanne, a Fractional COO, Operations Business Manager (OBM) and Project Manager for founders and growing teams. I map the gaps, own the execution, and build the systems (SOPs, workflows, CRM, reporting, team structure) that let your business grow without you in every role. WHAT I DO ✔ Fractional COO and Operations Integrator: operating rhythm, KPIs, accountability, hiring, contractor and team management ✔ Project Management: cross-functional delivery, dependency mapping, timelines, stakeholder coordination across time zones ✔ Marketing Operations: email marketing, list segmentation, GoHighLevel CRM setup, campaign planning and review ✔ Process Documentation and Business Operations: SOPs, workflows, handovers, onboarding ✔ Print and Layout Design: catalogs, brochures, annual reports and books in Adobe InDesign and Photoshop, delivered print-ready RESULTS 🏆 Stalled mobile app, 8 months of delays: launched live within 2 months of me joining 🏆 Email marketing with zero revenue for 8 months: $7,000 recovered in 60 days 🏆 Solopreneur founder: from $6K/month to $200,000+ over 18 months, with a team built from scratch 🏆 $620,000 international publication relaunch across 3 markets, delivered in 5 months, with production oversight in China WHO I WORK WITH Founders who are too close to the business to see what's stalling it, and too busy executing to build the systems that would free them. Most clients start with a defined project and stay about 5 years as the work grows into ongoing operations leadership. BACKGROUND 8+ years at an Australian ed-tech startup, growing from partner support to Head of Global Print and Partnerships. 4+ years consulting founders on marketing operations. Top Rated, 100% Job Success. Based in the Philippines, fully comfortable working across US, UK and Australian time zones. Send me a short note on what's stalling in your business and I'll tell you where I'd start.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.6k
Billed in all: $152,813$153k
$1.8k in the last 6 months
Across 89 contracts
Earnings, last 30 days
Skill rankings: Top 13% in Adobe Photoshop
Ranked by MRR among everyone on Upwork with the skill.
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