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Iris Vera S.
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Iris Vera S.

Operations & Executive Support | Experienced, Structured, Reliable

Hi, I'm Iris. I help founders and growing teams stay organized, informed, and in control as their operations become more complex. I'm usually brought in when things are moving fast, priorities overlap, and important details risk falling through the cracks. My role is to bring structure, follow-through, and calm execution so leaders can focus on decisions, not chasing tasks. My background combines operations, project management, and executive support, with hands-on experience working remotely with international clients since 2018 in fast-paced, international environments. I don't just assist. I take ownership, follow through, and make sure things actually move forward. WHAT I ACTUALLY DO DAY TO DAY - Managing priorities, deadlines, and critical follow-ups - Executive & administrative support for founders - Process organization and documentation - Coordinating people, tasks, and information - Bringing structure to overloaded or reactive environments WHERE MY EXPERIENCE REALLY HELPS - Remote operations: async communication, distributed teams, real accountability - Projects & processes: from setting things up to keeping delivery on track - People & Coordination: onboarding, training support, cross-team alignment - Compliance & Regulated environments: AML, KYC, KYB, structured documentation - E-commerce & admin: Shopify operations, back-office routines, customer support TECH-FRIENDLY, NOT TOOL-DEPENDENT I'm tech-savvy and process-driven. I adapt quickly to existing tools, understand system logic, and focus on using technology to reduce friction, not add complexity. LANGUAGES SUPPORT MY WORK, BUT STRUCTURE AND EXECUTION ARE MY CORE STRENGTHS Fluent in English and Portuguese (BR), with day-to-day knowledge of German and Dutch, and basic Spanish and French - helpful in international teams and cross-border communication. HOW I WORK - Calm, organized, and reliable under pressure - Clear communication - Comfortable with autonomy and decision-making - Used to supporting busy founders who need things handled, not explained I'm not looking for quick gigs. I'm looking for stable, long-term collaborations where trust and consistency matter. If you're looking for experienced, dependable, long-term operational support, I'd be happy to talk and explore whether this is a good fit.

🇧🇷Curitiba, Brazil$40/hr100% JSS5.00 (28)Since Jun 2016

Earnings and projects

MRR
$1.9k

Last 6 months ÷ 6

World#23,818 / 412k
🇧🇷Country#350 / 4,647
Revenue, last 30 days
$1.4k

Last 6 months: $12k

World#32,226 / 412k
🇧🇷Country#460 / 4,647
Total earnings
$337k

Billed in all: $342k

World#6,207 / 412k
🇧🇷Country#75 / 4,647
Per project
$9.4k

$2.9k in the last 6 months

World#17,289 / 412k
🇧🇷Country#265 / 4,647
Projects, last 6 months
4
0% fixed100% hourly
World#51,813 / 412k
🇧🇷Country#490 / 4,647
Projects in all
36

Across 43 contracts

53% fixed47% hourly
World#83,215 / 412k
🇧🇷Country#577 / 4,647

Earnings, last 30 days

$342k+$1.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$340k$341k$342kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Communications

Ranked by MRR among everyone on Upwork with the skill.

  1. #9Project Prioritization85 freelancers · 🇧🇷 #2Top 11%
  2. #73Operations Management Software807 freelancers · 🇧🇷 #2Top 9%
  3. #84Training1,082 freelancers · 🇧🇷 #1Top 8%
  4. #87Process Documentation883 freelancers · 🇧🇷 #2Top 10%
  5. #88Stakeholder Management948 freelancers · 🇧🇷 #2Top 9%
  6. #99Project Workflows1,289 freelancers · 🇧🇷 #2Top 8%
  7. #113Customer Onboarding1,245 freelancers · 🇧🇷 #1Top 9%
  8. #278Process Improvement2,840 freelancers · 🇧🇷 #5Top 10%