Michelle I.
Customer support l Order processing l Payment processing l V.A
I have a total of twelve years of experience in Freelancing. I've worked in accounts such as telecommunication, retail, and finance and SaAs. I've handled accounts such as eBay, Shopify, and multiple drop shipping accounts. I was also Account Manager for five years in an Australian company, specializing in sales, providing quotes, tracking numbers, invoices, and customer support for Telco equipment. Currently, I am a Customer Success Manager for a software company. I handle invoicing, payment reconciliation, refunds, and also the collection of bad debts or outstanding payments. Let me help you with the customer service, admin, and sales side of your business.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $13k
Billed in all: $138,192$138k
$13k in the last 6 months
Across 6 contracts
Earnings, last 30 days
Skill rankings: Top 4% in Refund Processing
Ranked by MRR among everyone on Upwork with the skill.
- #11Refund Processing287 freelancers · 🇵🇭 #7Top 4%🇵🇭#7 of 175
- #46Debt Collection699 freelancers · 🇵🇭 #25Top 7%🇵🇭#25 of 453
- #129Accounts Payable Management1,642 freelancers · 🇵🇭 #32Top 8%🇵🇭#32 of 439
- #135Invoicing2,164 freelancers · 🇵🇭 #52Top 6%🇵🇭#52 of 955
- #144Order Processing2,648 freelancers · 🇵🇭 #95Top 5%🇵🇭#95 of 1,622
- #170Client Management2,926 freelancers · 🇵🇭 #31Top 6%🇵🇭#31 of 695
- #291Accounts Receivable3,593 freelancers · 🇵🇭 #78Top 8%🇵🇭#78 of 1,080
- #331Bank Reconciliation4,687 freelancers · 🇵🇭 #88Top 7%🇵🇭#88 of 1,358