Gervina Quisada D.

Customer Service Specialist| Appointment Setter | Retention Specialist

I've had a wide range of experiences that allow me to operate in a variety of platforms and conditions that are relevant to my skills. I am adept at communicating with C- Level Executives, through phone calls and emails. Equipped with invaluable skills obtained from years of learning and experience, I have helped several clients leverage their businesses. I can be an all-around person, who can help in your business operations, resourceful in ways that will increase your company's revenue. I worked as a Customer Support Specialist for more than 6 years for Cisco and as a seasoned Retention Specialist for Pittsburgh Post-Gazette (PPG) for about 3 years. I aimed higher and became an Executive Sales Consultant/ Appointment Setter working closely with the Executive Director for an IT company based in the US to market AT&T Internet services and network solutions. I also worked with multiple E-Rate-approved vendors/providers to provide quotes/bids to colleges, universities, and libraries all throughout the US for their internet services and networking solutions. I am beyond grateful to have worked as an Appointment Setter for a leading IMO in the United States, Family First Life- Northwest (Matt Smith) and I am also one of their meticulous Data Entry Specialists. I have also worked as an appointment setter for Family First Life- Texas (Board Member Eric Anthony), Family First Life Dynasty (Chimera Thompson and Jason Doughty), Family First Life agents Mario Iliev and Seamus Dempsey, and Samaniego Insurance Solutions of which I am equally thankful for the trust they gave me. I also worked as a Customer Service Guru for Dorms.com. Their time and business matter the most. With over 17 years of experience in this industry, I am motivated, passionate, and enthusiastic about providing excellent customer service and determined to exceed targeted results. Overall, I am challenged in providing solutions that will help you achieve business goals and growth, and will surely treat your success as my self-achievement! Thank you so much for reading this far!