Jowillyn T.
Account & Program Manager | Strategic Operations & Client Success
𝙏𝙞𝙢𝙚 𝙩𝙤 𝙧𝙚𝙙𝙚𝙛𝙞𝙣𝙚 𝙩𝙝𝙚 𝙜𝙖𝙢𝙚! 🏆 Top 3% Upwork Talent 🏅 10+ Years of Expertise 🚀 Ultra-Fast Internet 𝙇𝙚𝙩'𝙨 𝙜𝙚𝙩 𝙩𝙝𝙞𝙣𝙜𝙨 𝙙𝙤𝙣𝙚👇🏻 💎 𝙑𝙄𝙍𝙏𝙐𝘼𝙇 𝘼𝙎𝙎𝙄𝙎𝙏𝘼𝙉𝘾𝙀 | 𝘼𝘿𝙈𝙄𝙉 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 Experience a seamless digital workflow with my expert Virtual Assistance services. From managing schedules, handling emails, and conducting research to organizing meetings and maintaining records, I ensure your administrative tasks are efficiently handled. Let me take care of the details so you can focus on growth and achieving your goals. 💎 𝙋𝙍𝙊𝙅𝙀𝘾𝙏 | 𝙊𝙋𝙀𝙍𝘼𝙏𝙄𝙊𝙉𝙎 𝘾𝙊𝙊𝙍𝘿𝙄𝙉𝘼𝙏𝙄𝙊𝙉 A detail-oriented project coordinator with expertise in task organization, timeline management, and seamless team communication. Skilled in project management tools and collaboration, I ensure every deliverable aligns with your business goals while optimizing team efficiency. 💎 𝘾𝙍𝙈 𝙈𝘼𝙉𝘼𝙂𝙀𝙍 | 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙍𝙀𝙇𝘼𝙏𝙄𝙊𝙉𝙎 𝙎𝙏𝙍𝘼𝙏𝙀𝙂𝙄𝙎𝙏 Elevate customer engagement and retention with expert CRM management! I specialize in optimizing customer journeys, segmentation, and automation to drive loyalty and maximize conversions. From managing CRM platforms (Pipedrive, ClientTether, Zoho) to analyzing data and personalizing communication, I ensure your business fosters strong, long-lasting relationships with your customers. Let’s build a seamless and data-driven CRM strategy that keeps your audience engaged and your business growing! 💎 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀 | 𝙏𝙀𝘾𝙃𝙉𝙄𝘾𝘼𝙇 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 Delivering exceptional customer experiences with a blend of service expertise and technical proficiency. Skilled in CRM systems (HubSpot, Zoho, Zendesk) and remote support tools (TeamViewer, AnyDesk, ManageEngine RMM), I optimize customer interactions while ensuring technical efficiency. Let's redefine support excellence together. 💎 𝙎𝙊𝘾𝙄𝘼𝙇 𝙈𝙀𝘿𝙄𝘼 𝙈𝘼𝙉𝘼𝙂𝙀𝙈𝙀𝙉𝙏 Boost your online presence with strategic content, audience engagement, and data-driven insights. I handle everything from post scheduling and analytics tracking to community engagement and content strategy, ensuring your brand stays relevant and impactful. 🧐 𝘚𝘵𝘪𝘭𝘭 𝘰𝘯 𝘵𝘩𝘦 𝘧𝘦𝘯𝘤𝘦? 𝘕𝘦𝘦𝘥 𝘮𝘰𝘳𝘦 𝘳𝘦𝘢𝘴𝘰𝘯𝘴 𝘵𝘰 𝘥𝘦𝘤𝘪𝘥𝘦? ⤷ Going the extra mile isn’t just a phrase—it’s my standard. ⤷ I stay calm and patient, even in high-pressure situations. ⤷ A natural multi-tasker, seamlessly juggling multiple priorities with ease. 💬 𝙇𝙚𝙩’𝙨 𝙘𝙝𝙖𝙩! 𝘿𝙧𝙤𝙥 𝙢𝙚 𝙖 𝙢𝙚𝙨𝙨𝙖𝙜𝙚, and let’s explore how I can support you. 🚀 This 𝙩𝙚𝙘𝙝-𝙨𝙖𝙫𝙫𝙮 𝙑𝙞𝙧𝙩𝙪𝙖𝙡 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩 is well-versed in the following tools 👇🏻 𝘾𝙍𝙈 & 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜 𝙋𝙡𝙖𝙩𝙛𝙤𝙧𝙢𝙨: ✦ Pipedrive ✦ Hubspot ✦ Zoho CRM ✦ ManageEngine CRM ✦ Kartra ✦ Kajabi ✦ClientTether 𝙋𝙧𝙤𝙟𝙚𝙘𝙩 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩: ✦ Asana ✦ Notion ✦ Trello ✦ ClickUp ✦ Monday.com ✦ WorkMarket ✦ Todoist 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙥𝙥𝙤𝙧𝙩: ✦ Zendesk ✦ Freshdesk ✦ServiceNow 𝘾𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙖𝙣𝙙 𝘾𝙤𝙡𝙡𝙖𝙗𝙤𝙧𝙖𝙩𝙞𝙤𝙣: ✦ Slack ✦ Microsoft Teams ✦ Discord ✦ Google Meet ✦ Zoom ✦ Cisco Webex 𝙁𝙞𝙡𝙚 𝙎𝙩𝙤𝙧𝙖𝙜𝙚 𝙖𝙣𝙙 𝙎𝙝𝙖𝙧𝙞𝙣𝙜: ✦ Google Drive ✦ Dropbox ✦ Microsoft OneDrive ✦ Box.com 𝙋𝙧𝙤𝙙𝙪𝙘𝙩𝙞𝙫𝙞𝙩𝙮 𝙖𝙣𝙙 𝘿𝙤𝙘𝙪𝙢𝙚𝙣𝙩 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩: ✦ Google Workspace ✦ Microsoft Outlook ✦ Microsoft Calendar ✦ Calendly ✦ Smartsheet ✦ SharePoint ✦ IT Glue 𝙍𝙚𝙢𝙤𝙩𝙚 𝘿𝙚𝙨𝙠𝙩𝙤𝙥 𝙖𝙣𝙙 𝙎𝙪𝙥𝙥𝙤𝙧𝙩: ✦ TeamViewer ✦ AnyDesk ✦ LogMeIn ✦ Manage Engine RMM 𝙀𝙢𝙖𝙞𝙡 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜 𝙖𝙣𝙙 𝘾𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣: ✦ Mailchimp ✦ RingCentral ✦ Twilio ✦ Nextiva ✦ ActiveCampaign 🚀 Let’s make things happen! ✨ If you think we’re a great fit, let’s collaborate! 💬 Send me a message and let’s chat. 📞 Always available for a Discovery Call. Talk soon! — 𝙅𝙤𝙬𝙞 | Your strategic partner in productivity & success 😉✨
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $28k
Billed in all: $199,946$200k
$28k in the last 6 months
Across 58 contracts
Earnings, last 30 days
Skill rankings: Top 0.31% in File Management
Top 1% in 9 of 12 skills, ranked by MRR among everyone on Upwork with the skill.
- #8File Management2,593 freelancers · 🇵🇭 #5Top 0.31%🇵🇭#5 of 1,207
- #9Decision Making475 freelancers · 🇵🇭 #2Top 2%🇵🇭#2 of 162
- #14Task Coordination2,735 freelancers · 🇵🇭 #5Top 0.51%🇵🇭#5 of 929
- #21Calendar Management4,894 freelancers · 🇵🇭 #6Top 0.43%🇵🇭#6 of 1,947
- #35Executive Support5,288 freelancers · 🇵🇭 #6Top 0.66%🇵🇭#6 of 2,127
- #70Email Communication14,124 freelancers · 🇵🇭 #19Top 0.50%🇵🇭#19 of 6,863
- #85Business Operations4,003 freelancers · 🇵🇭 #10Top 2%🇵🇭#10 of 779
- #95Virtual Assistance29,113 freelancers · 🇵🇭 #14Top 0.33%🇵🇭#14 of 9,892