Martin Jr A.
Bookkeeper/Experienced Customer Support Representative
• 7 Years + of being an excellent Freelancer via Upwork – working as a CSR, Admin Assistant, and Bookkeeper. • 6 Years + of being a Senior Customer Service Professional (Team Lead role) for the following accounts: Telstra (Mobiles), JP Morgan Chase (Credit Card services), and BestBuy (retail store support). • 2 Years + of being a Tier 2 Technical Support Representative/Associate Trainer for Microsoft Xbox (Chat and E-Mail). • 5 Years + of being a Customer Service Representative in Call Center Operations for the following accounts: AoL (Telco), Earthlink (ISP), and ParkWhiz (Parking App).
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $9.3k
Billed in all: $208,826$209k
$9.3k in the last 6 months
Across 16 contracts
Earnings, last 30 days
Skill rankings: Top 5% in Teaching English as a Foreign Language Certification
Ranked by MRR among everyone on Upwork with the skill.
- #12Teaching English as a Foreign Language Certification254 freelancers · 🇵🇭 #1Top 5%🇵🇭#1 of 17
- #93Business Coaching987 freelancers · 🇵🇭 #5Top 9%🇵🇭#5 of 62
- #123Light Bookkeeping1,382 freelancers · 🇵🇭 #38Top 9%🇵🇭#38 of 469
- #520Bank Reconciliation4,687 freelancers · 🇵🇭 #155Top 11%🇵🇭#155 of 1,358
- #561Intuit QuickBooks5,208 freelancers · 🇵🇭 #151Top 11%🇵🇭#151 of 1,371
- #1,498Email Support14,954 freelancers · 🇵🇭 #877Top 10%🇵🇭#877 of 8,734
- #1,996Customer Support20,102 freelancers · 🇵🇭 #934Top 10%🇵🇭#934 of 9,124