Kristin S.

Senior Email, CRM, and Digital Project Manager with 13+ years of experience (5+ at Amazon) supporting lifecycle programs, global campaigns, and cross-functional delivery. Core Services - Email & Lifecycle Marketing - CRM & Retention Strategy - Digital Project & Program Management - Campaign Planning, QA & Execution - Marketing & Creative Operations - Process & Workflow Optimization - Reporting & Performance Insights Experience Highlights - 5+ years at Amazon supporting global marketing programs and operations - Led and supported campaigns totaling $12M+ in spend - Owned end-to-end email and CRM execution (segmentation, HTML/CSS, QA, deployment, reporting) - Managed timelines, stakeholders, and workflows across cross-functional teams Tools - CRM/ESP: Salesforce, SFMC, HubSpot, Marketo, Pardot, Braze - PM: Jira, Asana, Monday.com, Smartsheet, Notion - Reporting: Excel, Google Sheets, Tableau, SQL - Creative: Figma, Airtable, Canto