Joi Mel D.

I’m an Application Support Specialist with almost 11 years of experience providing extraordinary support through ticketing tools, emails, chats, or calls to our customers worldwide. My areas of interest are EDI, Middleware, Customer Support, Administration, and Support of different applications primarily used in B2B, Supply Chain, or Logistics. I always make sure that I give my 100 percent help to customers to resolve their issues within the given appropriate time. I also make it a habit to have a detail-oriented working style by paying attention to the details essential for the successful completion of my task.