Rechel U.
Customer Chat Support Representative | Data Entry | Annotation/Analyst
Graduate of BS in Nursing, Registered Nurse, with more than 2 years of experience in Medical Transcription and 1 year in Online English Tutoring. Proficient in MS Office and Google Doc Applications. Customer Chat Support Specialist at Nexar with nearly 10 years of experience supporting global customers. Part of a pioneering support team handling billing and subscription concerns, logistics-related inquiries, and complex customer issues across multiple channels. Experienced in using platforms such as Shopify, Stripe, Recurly, Intercom, Slack, Jira, Google Workspace and Fulfillrite to efficiently manage orders, process refunds and replacements, and resolve payment-related and fulfillment issues.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $179
Billed in all: $157,298$157k
Across 5 contracts
Earnings, last 30 days
Skill rankings: Top 26% in Benchmarking
Ranked by MRR among everyone on Upwork with the skill.
- #21Benchmarking80 freelancers · 🇵🇭 #3Top 26%🇵🇭#3 of 5
- #174Refund Processing287 freelancers · 🇵🇭 #97Top 61%🇵🇭#97 of 175
- #1,314Order Tracking2,668 freelancers · 🇵🇭 #872Top 49%🇵🇭#872 of 1,731
- #5,185Online Chat Support11,527 freelancers · 🇵🇭 #3,064Top 45%🇵🇭#3,064 of 6,896
- #5,903English17,148 freelancers · 🇵🇭 #726Top 34%🇵🇭#726 of 1,895
- #6,698Email Support14,954 freelancers · 🇵🇭 #3,910Top 45%🇵🇭#3,910 of 8,734
- #8,932Customer Support20,101 freelancers · 🇵🇭 #4,039Top 44%🇵🇭#4,039 of 9,123
- #16,132Customer Service37,167 freelancers · 🇵🇭 #8,315Top 43%🇵🇭#8,315 of 18,590