Cherry Amor V.

Quality Assurance/ Virtual Assistant/ Customer Service/ Email Support

I worked in the call center industry for five years and a half. I was a Sales Representative for three months, and then I was promoted as a Virtual Assistant of the Site Director for two months. Promoted as a Site Lead/Queue Manager for three years, which is in charge of direct communication to the client regarding the staffing of the agents, break schedules, making sure that floor process is being implemented, and making sure that client's metrics are met and emphasis on effectiveness of the client's metrics. Worked as a Team Leader/ Supervisor/ Coach for more than a year. I have been with Sales campaigns and data entry work. I believe I am persuasive, have good customer service background, have good selling techniques, have a good energy level, and persistent. Feel free to contact me if you're interested in my services. I would be thrilled to work with you!