Ruben Jr S.
Customer Service & Email Support Specialist
With over 6 years of experience delivering exceptional customer support, I help businesses maintain high satisfaction rates through efficient email communication and problem-solving. As a Top Rated Plus freelancer, I am committed to reliability and quality in every interaction. What I bring to your team: - High-Volume Management: Capable of handling 60–100+ messages daily without compromising accuracy or tone. - End-to-End Support: Expertise in both pre-sales inquiries and post-sales issue resolution. - Independent Workflow: Self-motivated and organized, ensuring timely responses and seamless operations.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $14k
Billed in all: $164,173$164k
$7k in the last 6 months
Across 6 contracts
Earnings, last 30 days
Skill rankings: Top 2% in Email Management
Ranked by MRR among everyone on Upwork with the skill.
- #69Customer Engagement1,530 freelancers · 🇵🇭 #21Top 5%🇵🇭#21 of 653
- #123Email Management4,968 freelancers · 🇵🇭 #53Top 2%🇵🇭#53 of 2,289
- #127Order Tracking2,668 freelancers · 🇵🇭 #84Top 5%🇵🇭#84 of 1,731
- #220Customer Satisfaction3,986 freelancers · 🇵🇭 #97Top 6%🇵🇭#97 of 1,816
- #505Ecommerce8,441 freelancers · 🇵🇭 #81Top 6%🇵🇭#81 of 1,718
- #553Email Communication14,123 freelancers · 🇵🇭 #257Top 4%🇵🇭#257 of 6,862
- #876Customer Support20,101 freelancers · 🇵🇭 #362Top 4%🇵🇭#362 of 9,123
- #991Administrative Support27,851 freelancers · 🇵🇭 #434Top 4%🇵🇭#434 of 12,707