Marjorie D.
Customer Service, Tech Support, Data Entry, Email Support, Claims Rep
I have 10 years of experience in the BPO industry, primarily focused on delivering world-class customer service. I have managed diverse business areas including customer care, sales, and technical support campaigns for clients based in the U.S. and Australia. Additionally, I have three years of experience in data entry. I am a quick learner who adapts seamlessly to fast-paced environments and possess strong multitasking abilities that enable me to handle multiple responsibilities efficiently. I am proficient with various tools and platforms, including: Microsoft Office Word Microsoft Office Excel Microsoft Teams Microsoft Outlook RingCentral Monday.com Zendesk Freshdesk Intercom Hubspot Slack
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.8k
Billed in all: $59,392$59k
$3.4k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 8% in Typing
Ranked by MRR among everyone on Upwork with the skill.
- #70Design & Usability Research731 freelancers · 🇵🇭 #2Top 10%🇵🇭#2 of 24
- #144Social Customer Service1,137 freelancers · 🇵🇭 #76Top 13%🇵🇭#76 of 458
- #282Computer Skills2,550 freelancers · 🇵🇭 #157Top 11%🇵🇭#157 of 1,301
- #414Typing5,170 freelancers · 🇵🇭 #200Top 8%🇵🇭#200 of 1,877
- #1,914Technical Support11,267 freelancers · 🇵🇭 #1,065Top 17%🇵🇭#1,065 of 6,366
- #5,583Data Entry53,630 freelancers · 🇵🇭 #2,796Top 10%🇵🇭#2,796 of 21,670
- #5,623Customer Service37,167 freelancers · 🇵🇭 #2,970Top 15%🇵🇭#2,970 of 18,590