Jenilyn M.

Social Media Manager | Virtual Assistant | Customer Support Specialist

Hi! I’m Jenilyn, a reliable and detail-oriented Virtual Assistant, Social Media Manager, and Customer Support Specialist with 5+ years of experience helping businesses stay organized, grow online, and provide excellent customer service. I’ve worked with international clients across industries including real estate, telecom, and e-commerce—handling everything from managing social media accounts to resolving customer concerns efficiently. 💼 What I Can Do for You: 📱 Social Media Management (Facebook, Instagram) ✍️ Content Creation & Scheduling 🎨 Basic Graphic Design (Photoshop, Illustrator) 💬 Customer Support (Email, Chat, Phone – Zendesk) 🗂️ Virtual Assistance & Admin Tasks 🌐 WordPress Website Management 📊 Data Entry, Research & Organization ⭐ My Strengths: - Strong communication and problem-solving skills - Fast learner and highly adaptable - Organized and detail-focused - Able to handle high-volume workloads (75–125 customers/day) - Committed to meeting deadlines and delivering quality work 🛠️ Tools I Use: Zendesk | Asana | Sierra Interactive | WordPress Microsoft Office | Google Workspace Adobe Photoshop | Canva | CapCut | Premiere Pro I am passionate about helping businesses grow while making your daily operations smoother and stress-free. Let’s work together to achieve your goals! 😊