Phani B.

Google Cloud Certified (Associate Cloud Engineer) with hands-on experience in GKE, Terraform and Codefresh, backed by over a decade in customer-facing operations. HOW I HELP - Plan and run GCP migrations and infrastructure setups - Build infrastructure-as-code and CI/CD workflows - Automate recurring customer communications and operational processes - Run technical account management and support operations BACKGROUND Senior Consultant (Capgemini), Technical Account Manager – GCP (Econz), Operations Manager (Cashfree Payments). At Cashfree I traced failed bulk payouts stuck in suspense accounts with command-line tooling, cutting resolution from about a week to a few hours. On GCP I also built a Dialogflow agent that answered customer queries for a bank. Available 30+ hrs/week.