Djhoanna R.

EXPERTISE OVERVIEW ✓ Guest Communication, Vetting & Selection ✓ Conflict Resolution & Case Handling ✓ Calendar & Operations Management ✓ Listing Optimization & Performance Growth ✓ Maintenance & Housekeeping Coordination ✓ Channel Manager Setup & OTA Distribution ✓ OTA Ranking & Optimization ✓ Dynamic Pricing & Revenue Management ✓ Automated Messaging & Workflow Automation ✓ AI Optimization within PMS ✓ Team Leadership & Oversight ✓ Account Management BOOKING PLATFORMS ✓ Airbnb ✓ BDC ✓ VRBO ✓ HomeAway ✓ TripAdvisor/Flipkeys ✓ Expedia ✓ Agoda ✓ Other OTAs CHANNEL MANAGERS ✓ Hostaway ✓ Guesty ✓ Guesty for Hosts ✓ Hospitable ✓ FanstasticStay ✓ OwnerRez ✓Jurny ✓ Boom ✓And more! PRICING TOOLS ✓ Pricelabs ✓ BeyondPricing ✓ Wheelhouse Results-driven Hospitality & OTA Distribution Specialist with 7+ years in communications and customer support, and active in short-term and vacation rental operations since 2016. I help property owners and managers increase revenue, optimize OTA performance, automate workflows, and streamline day-to-day operations. Experienced in dynamic pricing, channel management, guest communications, and team oversight. Independent, detail-oriented, and execution-focused, delivering measurable results in revenue growth, operational efficiency, and guest satisfaction.