Maria Myka T.

QA Engineer | Product Manager

I am a QA Engineer and product strategist with a strong background in customer experience, software testing, and product optimisation. Over the years, I have played a key role in scaling businesses, streamlining operations, and enhancing product quality through strategic testing and deep customer insights. I started my career in customer service before transitioning into roles such as Product Analyst, Product Manager, and now QA Engineer. My diverse experience gives me a unique perspective on user experience and product quality, allowing me to bridge the gap between customer needs and technical implementation. My Expertise Includes: ✅ Quality Assurance & Testing – Functional testing, regression testing, test case creation, bug identification and replication, api testing, scrum ✅ Product & Process Optimisation – Leveraging data insights to generate innovative ideas that resolve issues, enhance customer experience, and drive business growth ✅ Data & Insights – SQL, Jira, Metabase, Notion, GitHub, Sentry, and Figma ✅ Collaboration & Communication – Working cross-functionally with engineering, product, and support teams to ensure smooth project execution ✅ Workflow & Tools – Swagger, Postman, CRM systems, Trello, Slack, Airtable, Google Suite, Excel I have also developed SOPs, policies, and automated workflows that have improved efficiency across teams. My adaptability and analytical mindset have helped businesses improve their product reliability, user experience, and overall customer satisfaction. Additionally, I have worked closely with company founders and VPs, even travelling multiple times a year to other countries for direct collaboration when needed.