Mark Francis Z.

10 years of experience, I have refined my exceptional listening and communication skills, allowing me to excel as a collections specialist/accounts receivable professional in my current roles. I possess a comprehensive understanding of the FDCPA and other laws governing debt collection practices. My top priority is ensuring the success of your business, and I am dedicated to surpassing expectations to help you achieve your goals. My diverse experiences have cultivated impressive problem-solving and critical-thinking abilities. I thrive in competitive environments that push me to my limits, contributing not only to my professional growth but also to the expansion of the organization. Tools/Software I'm proficient with: Accounting Software: Sage Intacct Sage 100 Sage 300 Microsoft Dynamics 365 Gaviti Accounts Receivable Infor M3 NetSuite QuickBooks Cenpos JotForm Oracle Netsuite Coupa CRM / MESSAGING ⚡️Practice Fusion ⚡️PipeDrive ⚡️Simplicity Collect ⚡️Amazon workspace ⚡️Infor m3 ⚡️Workday ⚡️Hubstaff ⚡️Citrix ⚡️Beam Collect Software ⚡️Snap pay ⚡️DC DIAL DIALING TOOLS 📞Avaya 📞Micro sip /Auto Dialer 📞Ring Central 📞Zoom 📞DialPad OTHER TOOLS Google drive Slack Excel Outlook Thank you for considering me as a valuable asset to your team. I look forward to the opportunity to contribute to your business's success.