Katching Murh C.

Hi, I'm Katching Murh an IT Support Specialist and Technical Support Professional with over 10 years of hands-on experience helping businesses resolve technical issues quickly and with minimal stress. I'm also an Anthropic-certified Claude AI specialist, currently completing the full Claude Academy certification track to help businesses deploy, automate, and integrate AI into their workflows. 🤖 Claude AI & Automation Services Having completed Claude 101, Claude Code 101, Introduction to Claude Coworks, and Claude Code in Action through Anthropic Academy, I help businesses: -Set up and integrate the Claude API into websites, tools, and business workflows -Build AI-powered assistants and chatbots using Claude and LangChain -Deploy on-premise AI agents (fully private, no data sent online) for NGOs, clinics, hotels, and corporate teams using Ollama + local LLMs -Automate reports, document processing, and repetitive tasks using Claude Code and AI agents -Configure MCP (Model Context Protocol) servers for advanced Claude integrations -Consult on AI adoption strategy for small businesses and organizations 💻 Core IT Support & Technical Services From everyday software glitches to complex networking or cloud-related problems, I focus on clear, patient explanations and practical fixes that get things running fast. With a decade of real-world technical support backed by CompTIA A+, CompTIA Network+, Microsoft MCSA Windows Server, and the Google IT Support Professional Certificate, I support clients with: -Remote IT Support and Help Desk operations -Microsoft 365 administration, user setup, and troubleshooting -Networking, connectivity issues, VPN, and basic server support -Cloud environments (AWS and Microsoft Azure) -Linux system administration and troubleshooting -Website and hosting support -CRM platforms and data management assistance -Virtual administrative support with strong technical knowledge 🌍 Why Work With Me I'm bilingual in English and French, which helps me communicate clearly with diverse teams and clients across Africa, Europe, and beyond. My approach is calm, reliable, and solution-oriented. I listen carefully, explain things simply, and always aim to prevent the same issue from coming back. Whether you need quick one-off help, ongoing remote IT support, Microsoft 365 assistance, or a custom Claude AI integration I'm here to make the process easy and stress-free. Let's chat about how I can help . I respond quickly and am available for both short-term tasks and longer-term remote roles.