Vince E.

Short Term & Long term Rental Expert with 10 years of experience. I have years of extensive experience Managing Short Term Vacation Rentals listed on Airbnb, VRBO, Homeaway, Booking.com, and Furnishedfinders. I've helped manage listings of up to 500+ properties across the US, UK, Canada, and AU for several Vacation Rental companies. I have also worked as a Guest support agent with Accor Hotels, a chain of hotels worldwide with about 1000+ hotels on its portfolio. In this role, it's my responsibility to communicate with all guests, travel agents, and referral networks concerning reservations by Telephone, Chat and Email through a central reservation system. My daily task is consists of guest communications, managing maintenance, and housekeeping team through email, chat/text, responding to Reviews, consolidating all guest feedbacks, and property maintenance issues to address them accordingly. So if you're looking for a Jack of all trades, then I am your guy. My skills include: -Rockstar Airbnb Virtual Assistant -Respond To Guest Inquiries -Screen Potential Guests and make bookings -Skip tracing and Lead Generation for Property Acquisition -Staff management (Cleaner and Maintenance Team) -Schedule Cleanings with the Housekeepers -Coordinate services with the local property manager -Provide Support for my Guests -Send welcome, check-in, and post-stay emails -Troubleshoot problems that may arise -Manage listing calendars and availabilities -Write and respond to guest reviews -Prospecting New listings -Achieving 5-star ratings and Superhost Status Experience with: -Airbnb -VRBO (HomeAway) -Smartbnb -Guesty -Hostaway -Hostfully -Hospitable -Booking.com -AirDNA -Airtable -FurnishedFinders -Breezeway -Tokeet -AutoHost -notion.so -Vivintsky -Asana -Slack -Lynx padlocks -Igloo locks -Google Drive -Google Calendar -Properly (Cleaning Tool) -Price Lab -ZIllow -Front -Google Suite Etc