Maria Carmela E.

I’m Maria, a seasoned customer care advocate. I have a passion for helping entrepreneurs grow their businesses by providing stellar customer service. On my own or leading a team, my goal is to achieve the highest customer service standards. I build productive relationships with customers. I resolve their issues no matter how complex and win customer loyalty. Most of the time, I work with small businesses and thus have to perform multiple tasks. Aside from leading a customer service team, I assist with administrative and organizational roles. I am open-minded, creative, analytical, and always eager to learn new things. I aim to take off as much load as I can from my clients’ plates so that they can focus on their revenue-generating activities. If you are looking for a trustworthy individual to take care of your customers and make sure the backend of your business is efficiently running, send me a message. I will be happy to help.