Daisy G.
VA | eCommerce Customer Support | Shopify, Zendesk, Gorgias, Jobtread
💼 Virtual Assistant | eCommerce Customer Support Expert | Shopify • Zendesk • Gorgias | Trusted by Global Brand & US-Based Business Owners Hi! I’m Daisy, a professional, reliable Virtual Assistant with over 15 years of customer service experience, including 5+ years working with a global eCommerce brand and a US-based business owner. I specialize in keeping operations smooth, customer communication sharp, and inboxes under control—so you can focus on running and scaling your business. 🔹 Here’s What I Can Help You With: ✔️ Customer support via email and live chat (Gorgias, Zendesk, eDesk) ✔️ Shopify tasks: order updates, returns/refund, product issues ✔️ Inbox and task management—so nothing slips through the cracks ✔️ Admin support: spreadsheets, SOPs, scheduling ✔️ Clear, warm, and professional communication aligned with your brand voice 🔹 Why Clients Trust Me: ✅ 15 years in customer service—you’ll never have to micromanage ✅ Supported both a global eCommerce brand and a US-based entrepreneur ✅ Experienced with Shopify, Zendesk, Gorgias and eDesk—ready to jump in right away ✅ Detail-oriented, proactive, and calm under pressure ✅ I treat your business like it’s my own—with care, integrity, and follow-through I love working behind the scenes to make your life easier, your customers happier, and your systems more organized. Let’s work together to keep your business running smoothly and your customers coming back.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.7k
Billed in all: $70,316$70k
$7.7k in the last 6 months
Across 5 contracts
Earnings, last 30 days
Skill rankings: Top 12% in Email Communication
Ranked by MRR among everyone on Upwork with the skill.
- #172Cross Functional Team Leadership1,042 freelancers · 🇵🇭 #42Top 17%🇵🇭#42 of 215
- #1,602Technical Support11,267 freelancers · 🇵🇭 #865Top 14%🇵🇭#865 of 6,366
- #1,723Email Communication14,123 freelancers · 🇵🇭 #962Top 12%🇵🇭#962 of 6,862
- #4,698Customer Service37,167 freelancers · 🇵🇭 #2,415Top 13%🇵🇭#2,415 of 18,590