Mark Kevin D.

🚀 **VOIP & TECHNICAL SUPPORT SPECIALIST | RingCentral | QuickTalk | Ringover | TCR | AI Automation** **Having issues with your VoIP, business phone system, SMS registration, or automation? I can help you find the problem, fix it, and make your workflow more efficient.** I’m a **VoIP & Technical Support Specialist** with experience supporting communication platforms, SaaS applications, cloud systems, business software, and automated workflows. My approach is simple: **🔎 Find the root cause → 🛠️ Build the solution → ⚡ Automate the process** ### 📞 VOIP & BUSINESS PHONE SYSTEMS I can assist with: * **RingCentral** setup, configuration & troubleshooting * **QuickTalk** setup and call-flow troubleshooting * **Ringover** configuration and technical support * Business phone numbers & extensions * Call routing & forwarding * IVR / Auto Attendant * Call queues * Business hours & call schedules * Voicemail configuration * Inbound & outbound call troubleshooting * Call quality & connectivity issues * User/agent setup * CRM & third-party integrations * General VoIP / SIP troubleshooting ### 💬 SMS, TCR & A2P 10DLC I can also assist with business messaging workflows involving: * **The Campaign Registry (TCR)** * A2P 10DLC registration support * Brand & campaign registration * SMS/MMS business messaging setup * Messaging campaign configuration * Troubleshooting registration and messaging issues * Opt-in / opt-out workflow considerations * Business texting configuration * Connecting messaging platforms with CRM and automation tools ### 🤖 AI & BUSINESS AUTOMATION I help businesses eliminate repetitive manual tasks using: * **n8n** * Zapier * Pipedream * REST APIs * Webhooks * AI-powered workflows * CRM automation * Lead automation * Customer inquiry automation * Data synchronization * Automated notifications * AI integrations * Custom business workflows ### 💻 TECHNICAL SUPPORT My technical support experience includes: * SaaS application support * Software troubleshooting * Windows & desktop support * Microsoft Azure * SQL/database troubleshooting * Website & web application troubleshooting * User access & permissions * Account configuration * Network & connectivity troubleshooting * Technical documentation * Knowledge-base creation ### 🎯 WHY WORK WITH ME? I don't just look for a quick workaround. I focus on **identifying the root cause and creating a reliable solution**. Whether you need help with **RingCentral, QuickTalk, Ringover, TCR/A2P 10DLC, VoIP troubleshooting, business SMS, CRM integrations, or AI automation**, I can help you connect your systems and streamline your operations. **Your technology should make your business easier — not harder.** 🚀 **Let's troubleshoot it. Let's fix it. Let's automate it.**