Abdul A.

Senior Microsoft 365 & Azure Infrastructure Specialist | Top Rated, 100% Job Success With over a decade of professional experience, I provide enterprise-grade support for Microsoft 365, Azure, and critical business applications including Drake Software and QuickBooks. I am certified in AZ-104, AZ-900, and MS-900, and currently completing AZ-305. Areas of Expertise Microsoft 365 & Collaboration Tenant architecture, configuration, and cross-tenant migrations Exchange Online, SharePoint Online, and Microsoft Teams administration Identity management via Active Directory and Microsoft Entra ID Cloud Infrastructure Azure administration and governance Azure Virtual Desktop deployment and ongoing support Infrastructure automation using PowerShell Business Application Support Drake Software installation, configuration, and technical troubleshooting QuickBooks setup, multi-user network configuration, and issue resolution Device Management macOS fleet administration using Jamf Professional Standards. I bring an engineering-led approach to IT support, combining technical precision with clear, proactive communication. My work spans organizations of varying scale, and I hold a 100% Job Success Score on Upwork as a Top Rated freelancer. Engagement I welcome the opportunity to discuss your requirements. Please share an overview of your current environment and the outcome you are looking to achieve, and I will respond with a tailored scope and timeline.