Alfred C.
Customer Service Relation - Managerial Level
My name is Alfred and I've had 10+ years of work experience in the Call Center. I've worked with Great Companies such as JPMorgan Chase, IQor Philippines, Teletech, ICT Group (Sykes). I've worked as a Supervisor/Team Leader for years and as an Operations Manager for over 2 Years. As a Virtual Assistant CYBERBACKER (6 Months) - Assist Client with Lead Management via Liondesk, KWCommand, Facebook Management. JANUS VIRTUAL EMPLOYEE SERVICES (1year & 1 Months) - I Conduct New Hire Training - I Manage our Linkedin Account - I Look for Potential Business Partners - I Do Outbound Calls for Sales and Customer Service Elite Virtual Office (May - Present) - I work as an Operations Manager and Payroll Manager - I handle Operational work flow, duties etc. I Have knowledge of using Slack, Zoom, Trello, Google Docs, Linkedin, Linkedin Sales Navigator, Facebook, Instagram, Canva, Microsoft Applications and other Real estate CRM Tools such as Firepoint, Mojo Dialer, Call Tools and Ring Central.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.9k
Billed in all: $70,423$70k
$1.9k in the last 6 months
Across 7 contracts
Earnings, last 30 days
Skill rankings: Top 17% in Microsoft Publisher
Ranked by MRR among everyone on Upwork with the skill.
- #37Microsoft Publisher220 freelancers · 🇵🇭 #16Top 17%🇵🇭#16 of 69
- #1,465Microsoft PowerPoint7,120 freelancers · 🇵🇭 #502Top 21%🇵🇭#502 of 1,829
- #1,703Product Design6,669 freelancers · 🇵🇭 #67Top 26%🇵🇭#67 of 245
- #2,696Microsoft Word12,572 freelancers · 🇵🇭 #1,113Top 21%🇵🇭#1,113 of 3,810
- #3,468Data Analysis14,624 freelancers · 🇵🇭 #752Top 24%🇵🇭#752 of 2,177
- #8,004Microsoft Excel32,523 freelancers · 🇵🇭 #2,887Top 25%🇵🇭#2,887 of 9,316
- #12,087Customer Service37,167 freelancers · 🇵🇭 #6,589Top 33%🇵🇭#6,589 of 18,590
- #14,462Data Entry53,630 freelancers · 🇵🇭 #6,999Top 27%🇵🇭#6,999 of 21,670