May A.

Experienced and detail-oriented professional with a strong background in logistics administration, customer support, tax administration, tax preparation, and virtual assistance. With a proven track record of optimizing business operations and enhancing client satisfaction, I bring efficiency, accuracy, and top-tier service to every project. Whether it's streamlining supply chain processes, handling customer inquiries, managing tax filings, or providing administrative support, I am committed to delivering excellence. Skills & Expertise: ✔ Logistics Coordination & Supply Chain Management ✔ Customer Support (Email, Chat, Phone) ✔ Tax Preparation & Filing ✔ Tax Administration & Compliance ✔ Data Entry & Document Management ✔ Virtual Assistance & Administrative Support ✔ Scheduling & Calendar Management ✔ Invoice Processing & Financial Documentation ✔ CRM & ERP Systems (QuickBooks, Tax Software , Apollo, Asana, Slack, Trucking Management System) ✔ Microsoft Office & Google Workspace Proficiency Professional Experience: 🔹 Logistics Administrator *Coordinated shipment schedules, tracking, and inventory management. *Managed logistics documentation and ensured compliance with regulations. *Optimized supply chain processes to improve efficiency and cost savings. 🔹 Customer Support Officer *Provided high-quality support via phone, email, and live chat. *Resolved customer inquiries, processed orders, and handled escalations. *Maintained CRM records and improved customer experience strategies. 🔹 Tax Administrator & Preparer *Assisted in preparing and filing tax documents for individuals and businesses. *Ensured compliance with local tax laws and regulations. *Conducted financial analysis and maintained tax records. 🔹 Virtual Assistant *Managed emails, calendars, and administrative tasks. *Assisted with bookkeeping, invoicing, and expense tracking. *Handled research, data entry, and other remote administrative duties. Why Hire Me? ✅ Strong multitasking and organizational skills ✅ Attention to detail and accuracy ✅ Ability to work independently and meet deadlines ✅ Exceptional communication and problem-solving abilities ✅ Tech-savvy with experience in various software tools Let’s discuss how I can support your business! Feel free to reach out, and let’s get started. 📩 Available for short-term and long-term projects.