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Justin M.
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Justin M.

Well-rounded Customer Service Expert & Zendesk Administrator.

Thank you for checking my profile. I'm Justin. I am a self-driven professional with over a decade of experience in Customer Service. I specialized in providing Customer Service for any business, helping them establish their systems i.e. Zendesk, Shopify, Woocommerce, DSers, Aliexpress, and Salesforce. I am also a Certified Zendesk Administrator. No matter how long the duration or type of the project, my goal is to make your business run smoothly and be able to provide world-class Customer Service.

🇵🇭Makati City, Philippines$8/hr100% JSS4.74 (25)Since Sep 2016
GlobeUpwork

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 6

World#30,341 / 412k
🇵🇭Country#4,296 / 56.3k
Revenue, last 30 days
$1.6k

Last 6 months: $9.5k

World#28,125 / 412k
🇵🇭Country#4,329 / 56.3k
Total earnings
$169k

Billed in all: $174k

World#19,838 / 412k
🇵🇭Country#1,859 / 56.3k
Per project
$7k

$4.7k in the last 6 months

World#24,238 / 412k
🇵🇭Country#5,794 / 56.3k
Projects, last 6 months
2

Across 3 contracts

0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
24

Across 44 contracts

7% fixed93% hourly
World#116,630 / 412k
🇵🇭Country#8,858 / 56.3k

Earnings, last 30 days

$174k+$1.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$172k$173k$174kOct 8Oct 23Nov 7

Skill rankings: Top 9% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

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  6. #88Computer Network930 freelancers · 🇵🇭 #21Top 9%
  7. #153Logistics Management1,496 freelancers · 🇵🇭 #51Top 10%
  8. #343Salesforce CRM3,059 freelancers · 🇵🇭 #80Top 11%