Ladee Shayne S.

Reliable and competent with almost 9 years' experience in a variety of office based environments. A level head and rational approach to problem solving leads to reliability and fast solutions, with very strong interpersonal, communication, and documentation skills. A friendly, mature and flexible individual with a proven entrepreneurial approach towards objectives and tasks. Key Competencies: Communication Skills (verbal & written) Attention to detail Adaptability Ability to work under pressure Proven excellent customer service experience Can work with less supervision Multi-tasking and Time management Team Player Here's the list of software/applications that I was able to use: 1. Windows 10 and Macs 2. ActiveDirectory 2. Carbon Black 3. Connectwise 4. Autotask 5. Datto RMM 6. Meraki 7. Adobe products 8. Slack 9. InContact 10. Google App (Docs, Spreadsheets and etc.) 11. Microsoft products and admin roles 12. Anydesk 13. FreshService 14. Freshdesk 15. Zendesk 16. Zoiper 17. Free PBX 18. PBX 19. Zyxel Firewalls and Access Points 20. Twilio 21. Grandstream 22. Meraki Monitoring 23. Zabbix