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Jonalyn M.
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Jonalyn M.

Experienced Customer Service Agent

Able to work on own initiative or as part of a team and can deal with administrative duties competently. An effective communicator at all levels within an organization. Good problem solving and analytical skills.

🇵🇭Caloocan, Philippines$10/hr100% JSS5.00 (3)Since Sep 2016

Earnings and projects

MRR
$835

Last 6 months ÷ 6

World#56,123 / 412k
🇵🇭Country#10,952 / 56.3k
Revenue, last 30 days
$1.5k

Last 6 months: $5k

World#30,434 / 412k
🇵🇭Country#4,955 / 56.3k
Total earnings
$30k

Billed in all: $31k

World#110,856 / 412k
🇵🇭Country#18,242 / 56.3k
Per project
$4.3k

$2.5k in the last 6 months

World#40,484 / 412k
🇵🇭Country#9,377 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
7

Across 9 contracts

11% fixed89% hourly
World#236,188 / 412k
🇵🇭Country#21,384 / 56.3k

Earnings, last 30 days

$31.3k+$1.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$29k$30k$31k$32kOct 8Oct 23Nov 7

Skill rankings: Top 14% in Google Docs

Ranked by MRR among everyone on Upwork with the skill.

  1. #45Clerical Procedures266 freelancers · 🇵🇭 #24Top 17%
  2. #204Fraud Detection629 freelancers · 🇵🇭 #153Top 32%
  3. #445Communication Etiquette1,807 freelancers · 🇵🇭 #269Top 25%
  4. #449Accuracy Verification2,777 freelancers · 🇵🇭 #238Top 16%
  5. #705Order Tracking2,668 freelancers · 🇵🇭 #502Top 26%
  6. #1,091Google Docs8,007 freelancers · 🇵🇭 #572Top 14%
  7. #1,585Zendesk5,908 freelancers · 🇵🇭 #878Top 27%
  8. #2,667Online Chat Support11,527 freelancers · 🇵🇭 #1,692Top 23%