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Kristienne Mae D.
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Kristienne Mae D.

Organized, Reliable Virtual Assistant | Customer Support & Admin Help

🚨 Drowning in Tasks? Let’s Fix That. Running a business shouldn’t feel like putting out fires all day. Inbox flooded. Customers waiting. Orders piling up. Systems all over the place. You don’t need more stress — you need the right support. Hi, I’m your next Virtual Assistant. I help business owners reclaim their time, clean up operations, and deliver exceptional customer experiences — without the constant micromanaging. ✔ I handle your inbox & customer support ✔ I resolve orders, returns & tickets fast ✔ I keep your systems organized and running smoothly ✔ I spot inefficiencies and fix them before they cost you time Bottom line: I make your day easier and your business run better. 🧰 Tools I Work With Daily: E-commerce & Support: Shopify, RichPanel, Kustomer Communication: Slack, Microsoft Teams, RingCentral CRM & Ops: HubSpot, Salesforce, Click-Up Logistics & Returns: ShipMonk, Fulfil, Loop, AfterShip, ParcelLab Admin & Data: Excel, Google Sheets, Google Docs Why clients stick with me: ✨ I don’t wait for instructions — I take initiative ✨ I communicate clearly and consistently ✨ I treat your business like it’s my own Less chaos. More control. Better results. If you’re ready to stop juggling everything yourself… Let’s talk.

🇵🇭San Carlos City, Philippines$12/hr100% JSS4.98 (5)Since Sep 2016

Earnings and projects

MRR
$579

Last 6 months ÷ 6

World#71,841 / 412k
🇵🇭Country#14,243 / 56.3k
Revenue, last 30 days
$479

Last 6 months: $3.5k

World#64,273 / 412k
🇵🇭Country#13,798 / 56.3k
Total earnings
$15k

Billed in all: $16k

World#163,613 / 412k
🇵🇭Country#26,928 / 56.3k
Per project
$2.1k

$1.7k in the last 6 months

World#73,443 / 412k
🇵🇭Country#15,419 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
7

Across 9 contracts

33% fixed67% hourly
World#236,188 / 412k
🇵🇭Country#21,384 / 56.3k

Earnings, last 30 days

$15.6k+$479 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$15,000$15,250$15,500$15,750Oct 8Oct 23Nov 7

Skill rankings: Top 16% in Microsoft Word

Ranked by MRR among everyone on Upwork with the skill.

  1. #871Typing5,170 freelancers · 🇵🇭 #444Top 17%
  2. #1,186Customer Satisfaction3,986 freelancers · 🇵🇭 #619Top 30%
  3. #1,428Google Docs8,007 freelancers · 🇵🇭 #758Top 18%
  4. #2,007Microsoft Word12,572 freelancers · 🇵🇭 #879Top 16%
  5. #2,961Microsoft Office15,119 freelancers · 🇵🇭 #1,329Top 20%
  6. #3,481Email Communication14,123 freelancers · 🇵🇭 #1,967Top 25%
  7. #4,199Email Support14,954 freelancers · 🇵🇭 #2,650Top 28%
  8. #5,314Customer Support20,101 freelancers · 🇵🇭 #2,727Top 26%