Santiago III M.
Customer Support PRO | Trust and Safety | A+ Virtual Assistant
Hire me! I have an extensive background as a Brand Integrity Specialist, Customer Service, and Safety Specialist for Social Media, I bring a wealth of experience that distinguishes me as a top candidate for your company. My Professional Journey: - Phone/Chat/Email Support (10 years): A decade in customer support has refined my communication skills and the ability to effectively address client needs. - Brand Integrity Specialist (4 years): Successfully navigating brand reputation complexities. Expertise Highlights: - Lead Generation (3 years): Adept at identifying and cultivating potential leads. - Social Media Investigator: Unique skill set ensuring safety and compliance. Platforms that I am familiar with: -Smartlead -Instantly -Lead Sherpa -Podio -Zendesk -Slack Key Strengths: - Excellence-Driven: I strive for excellence, ensuring each project exceeds expectations. - Self-motivated: Proficient in working with minimal supervision, taking ownership, and driving results independently. - Team Player: Known for being easy-going and social, fostering positive working relationships. - Always Reliable: Clients can count on timely and unwavering delivery. - Hardworking and Diligent: Approach every project with diligence and a strong work ethic, ensuring the highest standards. Let's collaborate to elevate your project with my diverse skill set and unwavering commitment to excellence. I'm not just a service provider; I'm a partner invested in your success. Together, let's achieve greatness!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $11k
Billed in all: $99,997$100k
$3.5k in the last 6 months
Across 24 contracts
Earnings, last 30 days
Skill rankings: Top 6% in Lead Generation
Ranked by MRR among everyone on Upwork with the skill.
- #93Inbound Inquiry1,295 freelancers · 🇵🇭 #46Top 7%🇵🇭#46 of 784
- #975Email Communication14,123 freelancers · 🇵🇭 #504Top 7%🇵🇭#504 of 6,862
- #1,156Email Support14,954 freelancers · 🇵🇭 #665Top 8%🇵🇭#665 of 8,734
- #1,575Customer Support20,101 freelancers · 🇵🇭 #726Top 8%🇵🇭#726 of 9,123
- #1,585Lead Generation26,344 freelancers · 🇵🇭 #401Top 6%🇵🇭#401 of 7,654
- #2,627Customer Service37,167 freelancers · 🇵🇭 #1,191Top 7%🇵🇭#1,191 of 18,590