Lord Jason B.

I have over 10 years of experience supporting on-shore clients in customer service, sales, tech support, real estate, and short-term rental management. I’ve worked as a Team Lead, Quality Analyst specializing in customer surveys, ISA, Cold Caller, and Virtual Assistant focused on lead generation, appointment setting, and lead qualification for real estate campaigns. I also have hands-on experience managing Airbnb and vacation rental properties, including guest communication, pricing management, housekeeping/maintenance coordination, and daily operations. I successfully helped clients maintain Superhost status by ensuring excellent guest experiences and smooth property management. Throughout my career, I have consistently maintained and exceeded revenue targets through effective lead generation and customer engagement strategies. As a leader, I also helped develop agents and VAs who later earned promotions under my guidance. I am highly motivated, goal-oriented, and passionate about helping businesses grow while continuously learning new skills.