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Kurt L.

Kurt L.

Technical Support & Customer Service

I am currently engaged for 30 or so hours a week, and I do senior care for Mom (87), so my availability is limited. I can help if you have something short term like a fix. I don't mind continuing to help out occasionally after that as needed. I prefer to work on weekends when my primary contract is slower. I hope this helps. EXPERIENCE • Microsoft Office 365 suite, etc.: Outlook, One Drive, One Note, Excel, Word. • Customer relationship management and issue management. • Microsoft Windows administration (Version 3.11 thru Windows 11). • SQL under Sybase for Windows (SQL Anywhere, Rapid SQL). • XML file/stream maintenance and troubleshooting. • System testing for Java web application serving hundreds of clients. • Technical writing authoring a knowledge base of configuration management details. • Microsoft IIS maintenance and troubleshooting; WebLogic load-balancing plugin. • Adobe Acrobat Pro and Wondershare PDF editors. • Website administrator/moderator/publisher for two separate WordPress sites • Website administrator for Joomla site • Zendesk customer service • Cloudfare CRM • Browsers: Microsoft Edge; Google Chrome; Firefox; Opera; Brave; Internet Explorer • Windows Email Clients: Outlook 365, Mailbird, Bluemail, Windows Mail • iOS Email Clients: Outlook 365, Edison, Apple Email, Gmail

🇺🇸Bethesda, United States$40/hr95% JSS5.00 (5)Since Sep 2016

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#53,902 / 412k
🇺🇸Country#10,357 / 62.1k
Revenue, last 30 days
$0
Total earnings
$74k

Billed in all: $77k

World#53,902 / 412k
🇺🇸Country#10,357 / 62.1k
Per project
$11k
Projects, last 6 months
0
World#209,850 / 412k
🇺🇸Country#27,405 / 62.1k
Projects in all
7
29% fixed71% hourly
World#236,188 / 412k
🇺🇸Country#33,699 / 62.1k

Earnings, last 30 days

$77.3kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$76k$77k$78k$79kOct 8Oct 23Nov 7

Skills