Kurt L.
Technical Support & Customer Service
I am currently engaged for 30 or so hours a week, and I do senior care for Mom (87), so my availability is limited. I can help if you have something short term like a fix. I don't mind continuing to help out occasionally after that as needed. I prefer to work on weekends when my primary contract is slower. I hope this helps. EXPERIENCE • Microsoft Office 365 suite, etc.: Outlook, One Drive, One Note, Excel, Word. • Customer relationship management and issue management. • Microsoft Windows administration (Version 3.11 thru Windows 11). • SQL under Sybase for Windows (SQL Anywhere, Rapid SQL). • XML file/stream maintenance and troubleshooting. • System testing for Java web application serving hundreds of clients. • Technical writing authoring a knowledge base of configuration management details. • Microsoft IIS maintenance and troubleshooting; WebLogic load-balancing plugin. • Adobe Acrobat Pro and Wondershare PDF editors. • Website administrator/moderator/publisher for two separate WordPress sites • Website administrator for Joomla site • Zendesk customer service • Cloudfare CRM • Browsers: Microsoft Edge; Google Chrome; Firefox; Opera; Brave; Internet Explorer • Windows Email Clients: Outlook 365, Mailbird, Bluemail, Windows Mail • iOS Email Clients: Outlook 365, Edison, Apple Email, Gmail
Earnings and projects
Last 6 months ÷ 6
Billed in all: $77,336$77k