Mary Ann P.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Are you a CEO, founder, or growing team that needs a reliable right hand — someone who can keep executives organized, operations moving, and hiring pipelines on track? With 10+ years of executive, administrative, and operations support experience, I provide senior-level support that goes well beyond calendar and inbox management. I’ve supported executives and international teams across the UAE, Malaysia, UK, Australia, and the USA, and I’m comfortable working independently across time zones and fast-moving priorities. My experience spans Executive Support, Operations, Recruitment & People Coordination, Insurance/Compliance Administration, and Business Support. I’m at my best in roles where there are many moving parts, multiple stakeholders, and someone needs to take ownership, follow through, and keep things from falling through the cracks. CORE AREAS I SUPPORT: 🗓️ Executive & C-Suite Support — complex calendar management, inbox management, meeting coordination, travel planning, executive communications, follow-ups, and priority management ⚙️ Operations & Project Coordination — project tracking, SOPs, documentation, action-item follow-up, stakeholder coordination, process improvement, and keeping cross-functional work moving 👥 Full-Cycle Recruitment — job postings, high-volume applicant screening, video interviews, candidate assessments, interview recordings, recommendations, final interview coordination, and candidate communication 🤝 Onboarding & People Operations — employment offers, contracts, onboarding documentation, work expectations, training coordination, systems setup, and manager handoff 🏢 Insurance & Compliance Coordination — certificates of insurance (COIs), renewals, audits, claims coordination, workers’ compensation, employee benefits administration, and communication with brokers, carriers, accounting teams, and internal stakeholders 📊 CRM & Business Support — HubSpot CRM, LinkedIn Sales Navigator, lead generation, pipeline administration, database management, reporting, and follow-up 🏠 Real Estate, Leasing & Hospitality Support — leasing coordination, franchise-related operations, property/short-term rental administration, and stakeholder communication RECENT RESULTS: • Managed 1,500+ applicants across documented recruitment pipelines for multiple U.S.-based roles • Managed a 646-applicant Leasing recruitment campaign resulting in 3 successful hires • Built and managed a structured resume-screening and recorded-interview workflow that leadership expanded from Southern to Northern California • Coordinated recruitment from job posting through employment offers and onboarding • Support complex insurance, compliance, claims, benefits, and operational workflows across a multi-entity U.S. organization • $100K+ earned, 14,000+ hours and 60 jobs on Upwork TOOLS & PLATFORMS: Microsoft 365 • Outlook • Teams • Google Workspace • HubSpot • LinkedIn Sales Navigator • Indeed • ClickUp • Asana • Monday com • Notion • Trello • Jira • Calendly • GoHighLevel • QuickBooks • Xero • Expensify • Gusto • Deel • BambooHR • Slack • Zoom • Canva • ChatGPT • Claude • Zapier • Loom I’m comfortable working U.S. hours and collaborating with executives, managers, candidates, vendors, brokers, clients, and distributed teams. I don’t simply complete assigned tasks. I look for what needs attention, organize the moving pieces, follow through with the right people, and keep executives informed without requiring constant direction. If you need an experienced Executive Assistant, Operations Partner, Recruitment Coordinator, or People Operations support professional who can step into a busy environment and take ownership, I’d be happy to discuss how I can support your team. Mary Ann Pangan