Amir E.

👋 Hi, I'm Amir — a Digital Operations & E-Commerce Specialist based in Italy, with 15+ years of experience, 800+ completed projects, a 100% Job Success Score, and $300K+ in contracts managed. I help businesses bring order to complex digital operations — from running Shopify and WordPress stores to coordinating developers, designers, and specialists, improving workflows, and making sure projects move from idea to delivery without chaos. My background sits between technology, operations, and project management. I'm technical enough to understand the details, but my biggest strength is turning unclear requirements, scattered teams, and inefficient processes into structured systems that actually work. 🛒 E-Commerce Operations I manage the complete lifecycle of online stores: • Shopify setup, optimisation, and ongoing management • Product catalog creation and maintenance • Inventory and product data management • Printful/POD and Etsy integrations • Order processing, logistics, and returns workflows • Customer support processes • Analytics and marketing infrastructure setup I've built and operated my own Shopify stores, so I understand the reality beyond launch day — products, customers, suppliers, workflows, and daily operations. 📋 Digital Project & Operations Management Across 800+ projects, I've coordinated clients, developers, designers, and specialists across multiple time zones. I can help with: • Requirements gathering and technical documentation • Breaking ideas into actionable tasks • Jira, Asana, ClickUp, Trello, Notion, and Confluence workflows • Developer and freelancer coordination • Sprint planning and progress tracking • QA before delivery • Client communication and reporting I've hired and managed 136+ specialists on Upwork, giving me experience not only managing projects but also building the right teams for them. ⚙️ Technical Operations My technical background allows me to solve problems without always needing another specialist: • WordPress and Shopify maintenance • Website migrations and optimisation • Core Web Vitals and performance improvements • Technical SEO and indexing issues • DNS, SSL, Cloudflare, hosting, and email configuration • Google Analytics, Search Console, Meta Pixel, and tracking setup 🐞 QA & Problem Solving Quality control has always been part of my work. I've reported 80+ bugs across web platforms and was recognised by BBOT (Black Lantern Security) as their #1 external tester. I bring the same attention to detail into websites, stores, and digital workflows — finding problems before customers do. 🚀 What I can help you with: ✅ Running your Shopify or WordPress operations ✅ Managing developers and digital teams ✅ Creating workflows and SOPs ✅ Improving inefficient processes ✅ Maintaining and optimising websites ✅ Launching and scaling e-commerce projects ✅ QA testing before releases ✅ Connecting business goals with technical execution I’m not just someone who completes tasks — I help businesses create reliable systems, remove bottlenecks, and keep digital projects moving. 🧠 Organised, technically fluent, and obsessed with turning digital chaos into clear processes.