Cristine D.

Sales Support Specialist | Executive Assistant | Customer Support Specialist | HR & Operations Admin I’m a dedicated Executive Assistant and Operations professional with over [X years]* of experience supporting executives, managing customer relationships, and streamlining business operations. I specialize in administrative management, HR coordination, and customer service — helping busy leaders stay organized, informed, and focused on growth. As a work-at-home professional and mom, I bring a strong sense of accountability, empathy, and precision to every task. I take pride in handling complex schedules, emails, and team coordination with ease, and in providing the kind of proactive support that makes operations run seamlessly behind the scenes. ✅ What you can expect from me: Clear, professional communication Consistent, high-quality work delivered on or before deadlines Discretion, confidentiality, and a solutions-oriented mindset I’m highly skilled in: ✅ Executive & Administrative Support: Calendar management, email handling, travel coordination, meeting documentation (Avoma, Google Workspace, Outlook) ✅ Customer Support & E-commerce: Zendesk, Gorgias, Reamaze, Shopify, 3PL (ShipStation, ShipBob, Shiphero) ✅ HR & Operations: Justworks, BambooHR, US state compliance, onboarding/offboarding, documentation management ✅ Project Management: ClickUp, Monday.com, Trello, Basecamp, Asana ✅ Social Media & Marketing Support: Canva, Klaviyo, Hootsuite, Refersion, Meltwater ✅ Research & Data Management: Lead generation, LinkedIn prospecting, HubSpot CRM, data entry, Google Sheets If you’re looking for someone dependable, detail-oriented, and easy to work with, someone who can manage your operations while you focus on strategy, I’d love to support your business. Let’s make your day-to-day workflow smoother and more productive! ✅ Executive & Administrative Support ~ Executive Assistant ~ Virtual Executive Assistant ~ Calendar Management ~ Inbox Management ~ Travel Coordination ~ Meeting Scheduling & Notes ~ SOP Creation & Documentation ~ Process Optimization ~ Workflow Management ~ Business Operations Support ~ Executive Operations Coordinator ~ Project Coordination ✅ Human Resources & Compliance ~ HR Administration ~ Employee Onboarding & Offboarding ~ Payroll & Benefits Coordination ~ U.S. State Compliance ~ Justworks Administration ~ HR Documentation ✅ Client Success & Communication ~ Client Relationship Management ~ Customer Support Specialist ~ CRM Management (HubSpot, Salesforce) ~ Account Coordination ~ Internal & External Communications ~ Professional Email Correspondence ✅ Project Management Tools & Systems ~ ClickUp ~ Monday.com ~ Asana ~ Basecamp ~ Trello ~ Google Workspace ~ Microsoft Office (Word, Excel, PowerPoint, Outlook) ~ Slack ~ Operations & Tech Platforms ~ Data Entry & Lead Generation ~ Google Sheets Automation ~ SOP Process ~ ShipStation / ShipBob / Shiphero ~ Zendesk / Gorgias / Reamaze ~ ChatGPT / AI Workflow Integration ~ E-commerce & Marketing Support (Optional Add-On Section) ~ Shopify Support ~ Affiliate Program Coordination (Refersion, ReferralCandy) ~ Social Media Scheduling (Hootsuite, Buffer)