Adely C.

Results-driven professional with over 10 years of experience in appointment setting, executive support, customer service, and marketing across Real Estate, telecommunications, solar, tech, finance, and SaaS industries. Skilled in cold calling, lead qualification, CRM management, client relations, and sales support. Known for clear communication, strong organization, and adaptability in fast-paced environments. Committed to delivering results, driving business growth, and ensuring client satisfaction through efficient operations and exceptional service. Core Skills and Competencies ❖ Proven expertise in appointment setting, cold calling, and lead qualification ❖Strong customer service, client engagement, and retention skills ❖Effective objection handling and persuasive communication ❖CRM & dialer management (BatchDialer, KW Command, Brivity, Notion, Podio, etc.) ❖Market research, lead sourcing, skip tracing, and data analysis ❖Administrative support, documentation, and calendar management ❖Strategic follow-up planning and sales pipeline coordination ❖Excellent verbal and written communication; neutral to American accent ❖Fluent in English with strong interpersonal and relationship-building skills ❖Tech-savvy with reliable remote setup (VoIP tools, backup power, stable internet) ❖Proficient in Google Workspace, Microsoft Office Suite, and collaborative tools ❖Fast learner with high adaptability to tools, systems, and evolving workflows ❖Organized, detail-oriented, and skilled at time management in fast-paced environments ❖Goal-oriented, self-motivated, and results-driven with minimal supervision