Valeria J G.

Every growing business hits a moment when the founder realizes they've become the project manager, account manager, QA team, and follow-up department all at once. I'm the person you bring in when you're ready to stop doing all of that yourself. What makes me different from most project managers is that I actually understand marketing. I'm not just moving tickets around in a tool. I know what a good creative brief looks like, why a Meta Ads strategy isn't bringing in QUALIFIED leads, and how to translate vague client feedback into something a designer or developer can act on. 🎯 What I Do 📋 Project & Delivery Coordination Running kickoff calls, building timelines, coordinating creative teams, QA-ing work before it goes out, and keeping everything moving across simultaneous accounts. I've managed teams of up to six specialists while handling multiple client accounts at once. ⚙️ Marketing Operations & HubSpot Admin-level experience across CRM setup, pipeline configuration, lead nurturing workflows, email campaigns, list segmentation, integrations, and reporting dashboards. I've managed HubSpot integrations, handled large-scale database cleanup, and trained sales teams on pipeline hygiene. 📝 Systems & SOP Building I don't just follow processes; I build them. I've standardized agency offerings, managed project management tool migrations, and created documentation that lets teams execute consistently without depending on any one person's memory. 🤝 Client Communication Comfortable being the main point of contact. I write clearly, run calls confidently, flag risks early, and make sure clients always know what's happening and what's next. 🤖 AI-Native Workflows I maintain dedicated Claude Projects per client with specific context and processes built in. I use AI daily for reporting, SOPs, content drafts, and workflow building. It's how I move fast without losing quality. 🛠️ Tools & Software CRM & Marketing Ops: HubSpot (admin level), Salesforce Marketing Cloud, Brevo, Mailchimp, Klaviyo Project Management: Asana, Notion, Trello, ClickUp, Airtable, Monday, Google Workspace Paid Media: Google Ads, Meta Ads, LinkedIn Ads SEO & Analytics: Ahrefs, SEMrush, GA4, Google Search Console, Looker Studio Content & Design: Canva, Adobe Suite, Metricool, Final Cut Automation & Integrations: Zapier, Make, HubSpot Workflows, Aircall, Slack AI Tools: Claude (daily), ChatGPT, Gemini 🌎 A Bit About Me Based in Santiago, Chile, really close to Eastern Time with strong overlap across US business hours. Bilingual in English and Spanish. My background is in journalism and that can be handy when it comes to content creation, research or interviews with clients.