Julius Cezar D.
Customer Support | CRM Specialist | Email, Chat & Phone Support
With a 5-star rating from my clients and 100 percent job success on Upwork, I am an individual professional with expertise in Virtual Assistance, Transcription, Customer Support, Sales Support. My expertise includes: ✔ Customer Support (Email, Live Chat & Phone) ✔ Salesforce CRM Management ✔ Lead & Pipeline Management ✔ Case Management ✔ Appointment Scheduling ✔ Data Entry, Data Cleanup & Record Management ✔ Administrative & Back-Office Support ✔ Student Records Administration ✔ Reporting & Documentation ✔ Inbox & Calendar Management Why clients enjoy working with me: ⭐ 100% Job Success on Upwork ⭐ 5-Star Client Reviews ⭐ Strong attention to detail and accuracy ⭐ Excellent written and verbal English communication ⭐ Fast learner who quickly adapts to new systems and processes ⭐ Reliable, proactive, and highly organized ⭐ Committed to protecting confidential information ⭐ Dedicated to providing exceptional customer experiences I believe great support goes beyond answering questions—it creates positive experiences that keep customers coming back. Whether I'm managing your CRM, responding to customer inquiries, updating records, or supporting your daily operations, you can count on me to deliver high-quality work with professionalism, accuracy, and care. If you're looking for a reliable Customer Support & CRM Specialist who can become a valuable extension of your team, I'd be happy to discuss how I can help your business succeed. Let's work together!
Earnings and projects
An estimate from an earlier read
Last 6 months: $16k
Billed in all: $76,348$76k
$5.2k in the last 6 months
Across 6 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 2% in English
Ranked by MRR among everyone on Upwork with the skill.
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