Skip to content
BackNov 8
Eden Walter W.

Eden Walter W.

Bilingual Customer Care Specialist/ Property Management

Looking for a dependable bilingual professional who can represent your business with excellence and deliver results? With 10+ years of experience in customer service, call centers, real estate, property management, appointment setting, and technical support, I bring the skills, professionalism, and dedication needed to help your business thrive. ✅ Fluent in English & Spanish ✅ Extensive experience handling phone, email, live chat, and SMS communications ✅ Skilled in appointment setting, lead qualification, cold calling, data entry, and CRM management ✅ Strong background supporting customers, vendors, tenants, and clients in fast-paced environments ✅ Tech-savvy, adaptable, and quick to learn new systems and processes What sets me apart is my commitment to providing exceptional customer experiences while staying organized, proactive, and solution-focused. I take ownership of my work, communicate effectively, and consistently meet deadlines with minimal supervision. Whether you need someone to manage customer interactions, coordinate appointments, support your operations, or strengthen client relationships, I am ready to become a valuable extension of your team. Let's connect and discuss how I can help your business grow and succeed.

🇳🇮Managua, Nicaragua$12/hr100% JSSSince Oct 2016
GlobeUpwork

Earnings and projects

MRR
$1.7k

Last 6 months ÷ 6

World#28,156 / 412k
🇳🇮Country#133 / 1,207
Revenue, last 30 days
$1.6k

Last 6 months: $10k

World#27,185 / 412k
🇳🇮Country#147 / 1,207
Total earnings
$54k

Billed in all: $56k

World#71,702 / 412k
🇳🇮Country#227 / 1,207
Per project
$18k

$10k in the last 6 months

World#7,065 / 412k
🇳🇮Country#48 / 1,207
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇳🇮Country#224 / 1,207
Projects in all
3

Across 6 contracts

0% fixed100% hourly
World#304,142 / 412k
🇳🇮Country#386 / 1,207

Earnings, last 30 days

$56.5k+$1.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$54k$55k$56k$57kOct 9Oct 24Nov 8

Skill rankings: Top 6% in Appointment Scheduling

Ranked by MRR among everyone on Upwork with the skill.

  1. #18Maintenance Management213 freelancers · 🇳🇮 #1Top 8%
  2. #99Payment Processing834 freelancers · 🇳🇮 #3Top 12%
  3. #187Appointment Scheduling3,126 freelancers · 🇳🇮 #6Top 6%
  4. #191Property Management2,036 freelancers · 🇳🇮 #4Top 9%
  5. #254Order Processing2,648 freelancers · 🇳🇮 #1Top 10%
  6. #262Customer Retention2,511 freelancers · 🇳🇮 #8Top 10%
  7. #315Real Estate4,691 freelancers · 🇳🇮 #5Top 7%
  8. #345Appointment Setting5,158 freelancers · 🇳🇮 #9Top 7%