Frances Ann O.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Customer Service Team Leader / Acting Department Head CGTrade | July 2017- May 2020 -Accountable for the team’s performance -Planning, assigning, directing tasks and resolving conflicts -Train the team members on current and updated practices -Help implement and enforce standard operating procedures Virtual Assistants Manager / Amazon Administrator Welch Products LLC | June 2020 - February 2024 -Created and organized all social media posts -Repricing item prices, maintain good feedback standing, file disputes, manage FBA shipment reimbursements -Responding to customer emails and concerns Oversee other VA tasks and performance Virtual Assistants Manager / Amazon Administrator B&B Merchandise LLC | February-May 2024 -Manage Amazon Seller Account -Monitor buyer messages and inventory -Instruct and supervise other VA’s -Product research, organize listings, FBA reimbursements