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Andrew Kevin A.
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Andrew Kevin A.

Customer Service Representative

I've worked as a technical support representative for Microsoft. My responsibilities were to assist customers with troubleshooting any windows operating system which also involves remote assistance for complex concerns/issues. The skills I've acquired in the past includes multitasking, efficiency and problem solving. I'm a fast learner and quickly deliver resolutions without risking the quality of my work. While working for Microsoft, I was able to be one of the top performers who can provide world-class customer service experience. Received numerous awards and commendation for maintaining quality and being consistent with my performance. I've always enjoyed being part of the team and working with different people who are driven, focused, and have the passion for the field they work in.

🇵🇭Quezon City, Philippines$15/hr100% JSS5.00 (3)Since Oct 2016

Earnings and projects

MRR
$3.3k

Last 6 months ÷ 6

World#10,790 / 412k
🇵🇭Country#626 / 56.3k
Revenue, last 30 days
$3.2k

Last 6 months: $20k

World#11,223 / 412k
🇵🇭Country#725 / 56.3k
Total earnings
$175k

Billed in all: $182k

World#18,798 / 412k
🇵🇭Country#1,717 / 56.3k
Per project
$35k

$20k in the last 6 months

World#2,078 / 412k
🇵🇭Country#260 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
5

Across 10 contracts

10% fixed90% hourly
World#266,042 / 412k
🇵🇭Country#25,565 / 56.3k

Earnings, last 30 days

$182k+$3.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$178k$180k$182k$184kOct 8Oct 23Nov 7

Skill rankings: Top 1% in Article Writing

Ranked by MRR among everyone on Upwork with the skill.

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  8. #360Content Writing23,842 freelancers · 🇵🇭 #27Top 2%