Mohammad M.
Project Management
From Account Manager to Project Manager Below is the summary of my experience: Customer Service Representative | 6 months | Telecommunications Company Subject Matter Expert | 6 months | Telecommunications Company Team Leader | 8 months | Home Warranty Company Team Leader | 8 months | E-commerce Lifestyle Brand Creative Consultant Team Lead | 5 months | Multimedia Company Creative Consultant Manager | 8 months | Multimedia Company Account Manager | 2 years | Multimedia Company Operations Manager | 6 months | Luxury Homecare Company I have more than 6 years cumulative experience in customer service creative consultancy management, and operations management. I'm systematic and a natural problem solver. I always bring positive energy in the workplace, and a person of great initiative. I have experienced managing projects such as setting up workflows, QA, training, and workforce management. I have had a fair share of experience in account and client management and I also have a certificate in six sigma - yellow belt. I have built automations in Click-up and have built reporting through smart sheets. I also have experience managing projects using Zoho. When it comes to projects, one of my favourite quotes goes: Give me a minute, I'm good. Give me an hour, I'm great. Give me six months, I'm unbeatable. - Col. John 'Hannibal' Smith The A-Team (2010) Always looking forward to be part YOUR A-team!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $9.4k
Billed in all: $16,385$16k
$9.4k in the last 6 months
Across 2 contracts
Across 6 contracts
Earnings, last 30 days
Skill rankings: Top 5% in Adobe Photoshop
Ranked by MRR among everyone on Upwork with the skill.
- #28Smartsheet302 freelancers · 🇵🇭 #4Top 9%🇵🇭#4 of 39
- #59Customer Service Training470 freelancers · 🇵🇭 #21Top 13%🇵🇭#21 of 181
- #122Salesforce Lightning949 freelancers · 🇵🇭 #8Top 13%🇵🇭#8 of 96
- #151Customer Engagement1,530 freelancers · 🇵🇭 #66Top 10%🇵🇭#66 of 653
- #171Ecommerce Support1,624 freelancers · 🇵🇭 #104Top 11%🇵🇭#104 of 760
- #284Client Management2,926 freelancers · 🇵🇭 #63Top 10%🇵🇭#63 of 695
- #347Account Management3,086 freelancers · 🇵🇭 #90Top 11%🇵🇭#90 of 812
- #350Salesforce CRM3,059 freelancers · 🇵🇭 #83Top 11%🇵🇭#83 of 769