Eden Grace M.

I have 10+ years of experience in lead generation and outbound appointment setting, where I contacted prospects, both warm and cold leads, and scheduled appointments while confidently handling objections. I have customer service experience in both e-commerce and home care, where I supported elderly clients and their families with care, patience, and empathy. I am skilled at handling customer concerns, communicating clearly, and resolving issues efficiently while maintaining a positive, professional tone. Through these interactions, I developed the ability to identify customer needs and turn conversations into sales opportunities by guiding purchase decisions. This approach not only improved customer satisfaction but also contributed to increased conversions and overall business performance. Passionate Freelance Writer and WordPress Content Manager with several years of experience writing for various businesses, platforms, and media sources, especially WordPress. Adept in developing original content with On-Page SEO best practices in mind. Committed to writing with creativity, integrity, and dedication to craft. Bringing forth valuable experience as a creative content creator for high-traffic blogs and websites. Capable of writing about vast topics ranging from Pets, Lifestyle, to Health and Wellness Niches.