Candee H.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

EXPERTISE & COMPETENCIES • Convert content between various authoring tools for both online and print presentations. • Control the appearance of online content format and layout using CSS. • Control the appearance of print/PDF content format and layout using applicable tools. • Create templates in various software applications and online tools (e.g., Word, MadCap Flare, FrameMaker, Acrobat, RoboHelp, Google Docs, Confluence, and Zendesk). • Analyze content and restructure it to provide a more cohesive flow and presentation. • Transform complex information into friendly and understandable content. • Create short walk-through videos for help and knowledge articles. • Create online training modules in HTML/CSS. I have 25+ years of experience in technical writing, information architecture, content conversion, and online/print layout and design. Technical writing expertise: Crafting and editing content for software, hardware, and online content across diverse industries. Information architecture expertise: Reviewing complex and disorganized information and rearchitecting it to provide a more logical and understandable flow. Content conversion expertise: Transferring content from one format or authoring tool to another. Most often this involves configuring and creating templates in the tool in which the content is to be converted, such as converting from Microsoft Word or PDF to the MadCap Flare authoring tool for online and various print output deliveries. Layout and design expertise: Creating templates in the tool in which content is to be entered or transitioned/converted. In the case of online, this usually involves CSS coding for the formatting of the content and the layout of the web or site design. Competencies: A foundational understanding of usability, experience in developing training materials for print and online delivery, proficiency in various standards and style guides, and the ability to work within an Agile environment. Please feel free to contact me via an Upwork message, for more details about any skill that interests you.