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Mary Claire S.
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Mary Claire S.

Amazon Specialist | E-commerce | Admin| Shopify Customer Service

Are you looking for a reliable and detail-oriented Virtual Assistant to manage and grow your e-commerce business? With 8 years of experience as an Administrative Assistant and E-commerce Virtual Assistant, I specialize in helping Amazon, Shopify, Walmart, eBay, and Etsy sellers streamline operations, boost sales, and deliver excellent customer experiences. ✅ Amazon & E-commerce Expertise Product listing optimization (keyword-rich titles, bullet points, and descriptions) Inventory management & order processing Amazon Seller Central account management Reimbursement processing (recovering lost/damaged inventory funds) Account health monitoring (policy compliance, resolving suppressed/inactive listings) ✅ Administrative Support Data entry & reporting Bookkeeping (organized records & reconciliation) Email & calendar management Customer service (email/chat support, returns, refunds, inquiries) In my previous roles, I have: Improved product rankings and conversion rates through optimized listings and performance monitoring. Resolved ASIN issues, compliance alerts, and negative reviews to maintain healthy seller accounts. Successfully recovered funds through reimbursement claims and third-party coordination. Delivered high-quality customer support while ensuring smooth back-end operations. 💡 Why hire me? I bring a strong mix of problem-solving, attention to detail, and adaptability. I work independently, meet deadlines, and am committed to helping businesses succeed in competitive marketplaces. I am available to start immediately and can adapt to any time zone. Let’s work together to keep your business running smoothly and profitably.

🇵🇭Cebu, Philippines$8/hr100% JSS4.37 (4)Since Nov 2016

Earnings and projects

MRR (estimate)
≈$1.1k

An estimate from an earlier read

World#43,342 / 412k
🇵🇭Country#7,669 / 56.3k
Revenue, last 30 days
$1.1k

Last 6 months: $6.7k

World#39,604 / 412k
🇵🇭Country#7,667 / 56.3k
Total earnings
$14k

Billed in all: $15k

World#170,864 / 412k
🇵🇭Country#28,036 / 56.3k
Per project
$1.5k

$1.7k in the last 6 months

World#94,331 / 412k
🇵🇭Country#18,679 / 56.3k
Projects, last 6 months
4
0% fixed100% hourly
World#51,813 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
9

Across 14 contracts

29% fixed71% hourly
World#212,268 / 412k
🇵🇭Country#18,392 / 56.3k

Earnings, last 30 days

$14.6k+$1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$13k$14k$15kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 8% in Etsy Listing

Ranked by MRR among everyone on Upwork with the skill.

  1. #92Etsy Listing1,112 freelancers · 🇵🇭 #24Top 8%
  2. #329Order Fulfillment1,928 freelancers · 🇵🇭 #243Top 17%
  3. #400Amazon Seller Central2,914 freelancers · 🇵🇭 #64Top 14%
  4. #524Product Listings5,309 freelancers · 🇵🇭 #210Top 10%
  5. #524Order Tracking2,668 freelancers · 🇵🇭 #366Top 20%
  6. #889Communications7,670 freelancers · 🇵🇭 #343Top 12%
  7. #1,218Ecommerce8,441 freelancers · 🇵🇭 #300Top 14%
  8. #2,042Email Communication14,123 freelancers · 🇵🇭 #1,146Top 14%