Eric O.
Executive Operations Assistant | CRM, Sales Support & Customer Success
You do not need another assistant who simply waits for instructions. You need a trusted operator who can protect your time, manage moving parts, support your clients, follow up on opportunities, improve workflows, and help the business run with more structure and less stress. That is the level of support I provide. I am an experienced Executive Assistant, Operations Assistant, Sales Support Specialist, and Customer Success professional with 8,000+ Upwork hours, 60+ clients served, and experience supporting businesses across 9 countries. I work best with founders, executives, consultants, agencies, and growing teams that need someone reliable, proactive, organized, and business-minded. Here is how I can support you: ⬩ Executive assistance and day-to-day business support ⬩ Inbox, calendar, scheduling, meeting, and follow-up management ⬩ CRM management using tools like HubSpot, Pipedrive, Salesforce, Zoho, and similar platforms ⬩ Sales support, lead follow-up, pipeline updates, and client communication ⬩ Customer support through email, chat, CRM, and helpdesk platforms ⬩ Project coordination using Trello, Asana, ClickUp, Monday, Notion, and Google Workspace ⬩ SOP creation, documentation, reporting, research, and process improvement ⬩ Team coordination, task tracking, and operational support What makes me different is that I do not approach work like a basic task executor. I think in terms of ownership, business outcomes, client experience, speed, accuracy, and revenue support. I look for what is missing. I follow through. I communicate clearly. I help create structure where there is confusion. I make busy founders and teams feel supported, organized, and more in control of their work. A few words from past clients: “Eric is the best VA I've ever worked with, period. His attention to detail and care for his work is second to none." - Roye Okupe (Founder, Youneek Studios Inc., USA) "A first-rate professional. Great sense of responsibility, ethics, and collaboration with the rest of the team. Always providing outstanding results." - Cristina Calvo, Founder & CEO, Green My Experience (USA) “Eric is the perfect candidate for a job where the structure needs to be created.” Kristin Taylor, USA. “Eric is a professional, and it was a big pleasure to work with him. Everything was done really fast, and the quality is very good. A++” Jegors Lazarevs, (Latvia, Europe) If you need a dependable Executive Operations Assistant who can support your business with excellence, ownership, and strong communication, send me a message. Let’s discuss how I can help you save time, improve operations, support your clients, and keep important work moving.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $19k
Billed in all: $177,921$178k
$19k in the last 6 months
Across 78 contracts
Earnings, last 30 days
Skill rankings: Top 1% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #11Critical Thinking Skills573 freelancers · 🇳🇬 #1Top 2%🇳🇬#1 of 12
- #16Decision Making475 freelancers · 🇳🇬 #2Top 3%🇳🇬#2 of 22
- #25LinkedIn Development800 freelancers · 🇳🇬 #5Top 3%🇳🇬#5 of 50
- #27Inbound Marketing940 freelancers · 🇳🇬 #2Top 3%🇳🇬#2 of 41
- #34Trello2,262 freelancers · 🇳🇬 #1Top 2%🇳🇬#1 of 178
- #103Zoho CRM2,793 freelancers · 🇳🇬 #5Top 4%🇳🇬#5 of 163
- #180Salesforce3,758 freelancers · 🇳🇬 #4Top 5%🇳🇬#4 of 78
- #189SEO Writing11,348 freelancers · 🇳🇬 #2Top 2%🇳🇬#2 of 800