Ruben C.

I am an Ecuador-based professional with over 6+ years of experience providing high-level administrative, operational, and linguistic support. As a native Spanish speaker with an ECCE English Certification, I act as a bridge for international companies expanding their operations in Latin America. My expertise has evolved from virtual assistance to specialized technical operations and local representation. Whether managing payment ecosystem integrations or conducting on-the-ground market checks, I pride myself on being a reliable, professional liaison for global teams. I offer a blend of technical savvy (POS/AI), creative communication (Marketing Video Production), and polished client management. 💼 Specialized Experience 📍 Local Operations & Fintech Support Technical integration and on-the-ground representation for business systems. Payment Systems Management: Extensive experience handling POS systems, Pinpads, and Virtual Terminals. Skilled in troubleshooting integrations and ensuring smooth transaction flows for merchants. Field & Remote Support: Capable of performing local checks, site visits, and technical verifications to support market expansion efforts. Client Representation: Experienced in representing companies in professional meetings (online and in-person), ensuring clear communication between international HQs and local stakeholders. ✈️ Aviation & AI Alignment Fine-tuning generative AI models through subject matter expertise and high-speed transcription. Subject Matter Review: Providing nuanced reviews of aviation-related audio to ensure technical accuracy and relevance for LLM training. Data Quality Assurance: Expert in identifying and correcting errors in word usage, punctuation, and context to provide high-quality datasets for AI labeling. High-Speed Transcription: Proven ability to transcribe complex technical audio with a pace that exceeds industry standards. 🎥 Digital Marketing & Content Creation Product Marketing: Creation of engaging marketing videos for digital products, focusing on clear value propositions and visual storytelling to drive engagement. 🛠️ Core Competencies Bilingual Communication: Fluent English/Spanish (Neutral) translation and interpretation for high-stakes environments. Market Research & Analysis: Ability to conduct light market research and gather local insights to support business decisions. Tech Proficiency: Advanced handling of Payment Gateways, PDF/Office Suite, Video Editing Tools, and AI labeling platforms (e.g., Labelbox). Project Coordination: Skilled at driving project success, managing agendas, and meeting tight deadlines without sacrificing quality. 🎓 Education & Certifications ECCE Certificate: Demonstrated English proficiency (Professional Level). Academic Background: Studies in Business and Marketing, providing a professional lens to all operations, research, and representation tasks. 🤝 Value Proposition I am more than a Virtual Assistant; I am your strategic local partner and event facilitator in Ecuador. Whether you need a dynamic host to lead corporate social impact experiences, a technical expert for payment integrations, or a professional face for high-stakes local meetings, I deliver excellence. My mission is to bridge the gap between global corporate goals and local execution, ensuring every interaction—whether a technical onboarding or a large-scale volunteering event—is seamless, engaging, and impactful.