Roberto Jhun O.
Level 2 mentor / Customer service and technical support
I have seven years of experience in the BPO industry and additional years as a freelance customer and technical support specialist. Hard work and determination have always been my tools for overcoming challenges. I am self-motivated, adaptable, and a strong team player. I bring solid experience in sales and possess excellent customer service skills. One of my greatest strengths is my ability to quickly learn how systems work and identify more efficient solutions without compromising quality. I hold a Bachelor's degree in Multimedia Arts, which has strengthened my understanding of modern technology. I consistently give my best effort to deliver outstanding results and contribute positively to the company. I am always ready to take on new challenges and become a valuable asset to your organization.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $13k
Billed in all: $38,539$39k
$6.4k in the last 6 months
Across 6 contracts
Earnings, last 30 days
Skill rankings: Top 5% in Email Communication
Ranked by MRR among everyone on Upwork with the skill.
- #29Email Etiquette439 freelancers · 🇵🇭 #12Top 7%🇵🇭#12 of 224
- #516Sales9,827 freelancers · 🇵🇭 #139Top 5%🇵🇭#139 of 3,672
- #644Technical Support11,267 freelancers · 🇵🇭 #281Top 6%🇵🇭#281 of 6,366
- #672Email Communication14,123 freelancers · 🇵🇭 #323Top 5%🇵🇭#323 of 6,862
- #764Email Support14,954 freelancers · 🇵🇭 #412Top 5%🇵🇭#412 of 8,734
- #1,056Customer Support20,101 freelancers · 🇵🇭 #449Top 5%🇵🇭#449 of 9,123
- #1,770Customer Service37,167 freelancers · 🇵🇭 #724Top 5%🇵🇭#724 of 18,590