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Roberto Jhun O.
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Roberto Jhun O.

Level 2 mentor / Customer service and technical support

I have seven years of experience in the BPO industry and additional years as a freelance customer and technical support specialist. Hard work and determination have always been my tools for overcoming challenges. I am self-motivated, adaptable, and a strong team player. I bring solid experience in sales and possess excellent customer service skills. One of my greatest strengths is my ability to quickly learn how systems work and identify more efficient solutions without compromising quality. I hold a Bachelor's degree in Multimedia Arts, which has strengthened my understanding of modern technology. I consistently give my best effort to deliver outstanding results and contribute positively to the company. I am always ready to take on new challenges and become a valuable asset to your organization.

🇵🇭Novaliches Quezon City, Philippines$8/hr100% JSS5.00 (3)Since Nov 2016

Earnings and projects

MRR
$2.1k

Last 6 months ÷ 6

World#20,580 / 412k
🇵🇭Country#2,141 / 56.3k
Revenue, last 30 days
$2.1k

Last 6 months: $13k

World#20,039 / 412k
🇵🇭Country#2,307 / 56.3k
Total earnings
$37k

Billed in all: $39k

World#95,481 / 412k
🇵🇭Country#15,499 / 56.3k
Per project
$19k

$6.4k in the last 6 months

World#6,693 / 412k
🇵🇭Country#1,348 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
2

Across 6 contracts

0% fixed100% hourly
World#328,886 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$38.5k+$2.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$36k$38k$40kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Email Communication

Ranked by MRR among everyone on Upwork with the skill.

  1. #29Email Etiquette439 freelancers · 🇵🇭 #12Top 7%
  2. #516Sales9,827 freelancers · 🇵🇭 #139Top 5%
  3. #644Technical Support11,267 freelancers · 🇵🇭 #281Top 6%
  4. #672Email Communication14,123 freelancers · 🇵🇭 #323Top 5%
  5. #764Email Support14,954 freelancers · 🇵🇭 #412Top 5%
  6. #1,056Customer Support20,101 freelancers · 🇵🇭 #449Top 5%
  7. #1,770Customer Service37,167 freelancers · 🇵🇭 #724Top 5%