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Aiza G.
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Aiza G.

Customer Service Associate/Email and Chat Support Specialist

Looking for a world-class Customer Service Representative? Search no further, because I am ready for the job. With over 7 years experience as a Call Center Representative, I will step in and make an immediate contribution to your campany’s continued success. You are seeking someone who can answer high number of calls daily, resolve issues quickly, and that is exactly what I am prepared to do. As a Call Center Representative, I maintain a high degree of professionalism while performing above expectations and ensuring high levels of customer satisfaction. I have already gained a lot of experience in customer service for the past 9 years. My previous work was focused on customer service, technical support and sales. In these jobs, I've learned how to adapt customer's expectations, tackle and resolve customer's issues, taking high volume of calls everyday and talking to a different types of customers in the U.S, processing their orders, discussed about their bill, walked through customers to resolve their technical issues. In addition, I am a critical thinker, strong problem solver, and people person.

🇵🇭Bacolod, Philippines$10/hr100% JSS4.73 (16)Since Nov 2016

Earnings and projects

MRR
$845

Last 6 months ÷ 6

World#55,559 / 412k
🇵🇭Country#10,821 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $5.1k

Total earnings
$85k

Billed in all: $90k

World#46,660 / 412k
🇵🇭Country#6,465 / 56.3k
Per project
$4.1k

$5.1k in the last 6 months

World#42,539 / 412k
🇵🇭Country#9,797 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
21

Across 26 contracts

8% fixed92% hourly
World#128,797 / 412k
🇵🇭Country#9,942 / 56.3k

Earnings, last 30 days

$90.2kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$89k$90k$91k$92kOct 8Oct 23Nov 7

Skill rankings: Top 15% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #395Computer Skills2,550 freelancers · 🇵🇭 #234Top 15%
  2. #699Order Tracking2,668 freelancers · 🇵🇭 #498Top 26%
  3. #1,436Phone Communication6,538 freelancers · 🇵🇭 #691Top 22%
  4. #1,576Zendesk5,908 freelancers · 🇵🇭 #874Top 27%
  5. #2,603Technical Support11,267 freelancers · 🇵🇭 #1,526Top 23%
  6. #4,182Customer Support20,101 freelancers · 🇵🇭 #2,176Top 21%
  7. #4,964Administrative Support27,851 freelancers · 🇵🇭 #2,641Top 18%
  8. #8,034Data Entry53,630 freelancers · 🇵🇭 #4,139Top 15%