Aiza G.

Customer Service Associate/Email and Chat Support Specialist

Looking for a world-class Customer Service Representative? Search no further, because I am ready for the job. With over 7 years experience as a Call Center Representative, I will step in and make an immediate contribution to your campany’s continued success. You are seeking someone who can answer high number of calls daily, resolve issues quickly, and that is exactly what I am prepared to do. As a Call Center Representative, I maintain a high degree of professionalism while performing above expectations and ensuring high levels of customer satisfaction. I have already gained a lot of experience in customer service for the past 9 years. My previous work was focused on customer service, technical support and sales. In these jobs, I've learned how to adapt customer's expectations, tackle and resolve customer's issues, taking high volume of calls everyday and talking to a different types of customers in the U.S, processing their orders, discussed about their bill, walked through customers to resolve their technical issues. In addition, I am a critical thinker, strong problem solver, and people person.