Paul Anthony N.

Hi! I'm Paula — a skilled appointment setter and cold caller with 8+ years of experience helping cleaning companies, real estate investors, and service-based businesses book qualified appointments and grow their pipelines. I specialize in outbound and inbound cold calling, lead qualification, and appointment scheduling, with a proven track record of 5-star client reviews and long-term client relationships. My clients have described me as "an expert telemarketer" who consistently delivers quality appointments and reliable follow-through. Most recently, I supported a US-based commercial cleaning company as an SDR and Operations/Finance Admin — generating and qualifying B2B leads, setting 2-3 qualified appointments daily (with 1-2 typically converting into closed contracts), while also handling invoicing, daily receivables collection, and CRM management to keep operations running smoothly. I'm comfortable with CRM and business tools including GoHighLevel, Salesforce, Close, Vicidial, HubSpot, and QuickBooks Online, along with Asana for task management, Slack for team communication, and Google Suite for daily docs and collaboration. I've also led a team of 10 cold callers, so I bring both individual performance and team leadership experience to every project. If you're a cleaning company, real estate investor, or service business looking for someone who can consistently book quality appointments and keep your pipeline and records organized, I'd love to help.